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是什么让偏远地区的护士感到压力?当前的认知与未来的行动。

What stresses remote area nurses? Current knowledge and future action.

作者信息

Lenthall Sue, Wakerman John, Opie Tess, Dollard Maureen, Dunn Sandra, Knight Sabina, Macleod Martha, Watson Colin

机构信息

Centre for Remote Health, Flinders University and Charles Darwin University, PO Box 4066, Alice Springs, Northern Territory, 0871, Australia.

出版信息

Aust J Rural Health. 2009 Aug;17(4):208-13. doi: 10.1111/j.1440-1584.2009.01073.x.

Abstract

OBJECTIVE

Review and synthesise the literature identifying the stresses experienced by remote area nurses (RANs). Identify interventions implemented to address identified stresses. Explore the use of the job demands-resources (JD-R) model.

METHODS

A comprehensive literature review was conducted using the meta-databases Ovid and Informit.

SETTING

Remote Australian primary health care centres.

RESULTS

The reported demands experienced by RANs can be grouped into four themes: (i) the remote context; (ii) workload and extended scope of practice; (iii) poor management; and (iv) violence in the workplace and community. In this high-demand, low-resource context, the JD-R model of occupational stress is particularly pertinent to examining occupational stress among RANs. The demands on RANs, such as the isolated geographical context, are immutable. However, there are key areas where resources can be enhanced to better meet the high level of need. These are: (i) adequate and appropriate education, training and orientation; (ii) appropriate funding of remote health services; and (iii) improved management practices and systems.

CONCLUSION

There is a lack of empirical evidence relating to stresses experienced by RANs. The literature identifies some of the stresses experienced by RANs as unique to the remote context, while some are related to high demands coupled with a deficit of appropriate resources. Use of models, such as the JD-R model of occupational stress, might assist in identifying key areas where resources can be enhanced to better meet the high level of need and reduce RANs' levels of stress.

摘要

目的

回顾并综合相关文献,确定偏远地区护士(RANs)所经历的压力。确定为应对已识别压力而实施的干预措施。探讨工作需求-资源(JD-R)模型的应用。

方法

使用元数据库Ovid和Informit进行全面的文献综述。

背景

澳大利亚偏远地区的初级卫生保健中心。

结果

RANs报告的需求可归纳为四个主题:(i)偏远环境;(ii)工作量和扩大的执业范围;(iii)管理不善;(iv)工作场所和社区中的暴力。在这种高需求、低资源的背景下,职业压力的JD-R模型对于研究RANs的职业压力尤为相关。对RANs的需求,如孤立的地理环境,是不可改变的。然而,在一些关键领域可以增加资源,以更好地满足高水平的需求。这些领域包括:(i)充分且适当的教育、培训和入职培训;(ii)为偏远地区卫生服务提供适当的资金;(iii)改进管理实践和系统。

结论

缺乏与RANs所经历压力相关的实证证据。文献指出,RANs所经历的一些压力是偏远环境所特有的,而一些压力则与高需求以及适当资源的短缺有关。使用职业压力的JD-R模型等模型,可能有助于确定可以增加资源的关键领域,以更好地满足高水平的需求并降低RANs的压力水平。

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