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从认证儿科护士的角度来看新生儿病房与家庭之间的视频会议体验。

Experience with videoconferencing between a neonatal unit and the families' home from the perspective of certified paediatric nurses.

机构信息

Division of Nursing, Department of Health Science, Luleå University of Technology, SE-97187 Luleå, Sweden.

出版信息

J Telemed Telecare. 2009;15(6):275-80. doi: 10.1258/jtt.2009.090112.

DOI:10.1258/jtt.2009.090112
PMID:19720763
Abstract

Parents of preterm-born infants need support after returning to their homes with their baby. We studied the experience of certified paediatric nurses (CPNs) with the use of videoconferencing between the neonatal intensive care unit and the families' home. Families were given a home videoconferencing unit, which allowed them to contact staff at the neonatal unit, day and night. Over a period of 12 months, ten families used the videoconferencing equipment. Families made a median of 4 telemedicine calls each (range 2-30). Narrative interviews were performed with 10 CPNs after the study ended. Qualitative thematic content analysis was applied to the interview data and one theme was identified: smoothing the transition of infants from the neonatal unit to the families' home. The CPNs found that videoconferencing helped them to assess the overall situation at home and facilitated the relationship between parents and the infant. The CPNs felt that they were able to provide security to the family. The use of videoconferencing was considered as a generally positive experience and as a tool to improve nursing care at home.

摘要

早产儿的父母在带着孩子回家后需要得到支持。我们研究了认证儿科护士(CPN)的经验,他们在新生儿重症监护病房和家庭之间使用视频会议进行交流。家庭配备了一个家庭视频会议设备,使他们可以在白天和晚上随时联系新生儿病房的工作人员。在 12 个月的时间里,有 10 个家庭使用了视频会议设备。家庭平均进行了 4 次远程医疗通话(范围 2-30 次)。研究结束后,对 10 名 CPN 进行了叙事访谈。对访谈数据进行了定性主题内容分析,确定了一个主题:使婴儿从新生儿病房顺利过渡到家庭。CPN 发现,视频会议有助于他们评估家庭的整体情况,并促进父母与婴儿之间的关系。CPN 认为他们能够为家庭提供安全感。视频会议的使用被认为是一种普遍积极的体验,也是一种改善家庭护理的工具。

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