Department of Pediatrics, Slagelse Hospital, Region Sjaelland, Slagelse, Denmark.
Department of Public Health, Faculty of Health, Aarhus University, Aarhus, Denmark.
Nurs Open. 2021 Mar;8(2):824-832. doi: 10.1002/nop2.687. Epub 2020 Nov 18.
This study examined how communication between nurses and families in video consultations in a neonatal early in-home care program unfolded in the context of parents' homes.
A qualitative study based on focused observations supported by audio-recorded video consultations.
The data were collected through nine video consultations between nurses and families in an early in-home care program. The transcribed material was examined using inductive content analysis.
The analyses revealed the following themes: "Setting the scene," "Weight as a point of reference" and "The pros and cons of technology." The video consultations unfolded in a relaxed atmosphere, but also as one-way communication dominated by nurses, with the infant's weight as the focus. The study finds that a focus on training in video communication is needed to take full advantage of video consultations' potential.
本研究考察了在新生儿早期家庭护理计划中,护士与家庭之间的视频咨询是如何在父母家中展开的。
一项基于焦点观察的定性研究,辅以录音的视频咨询。
通过早期家庭护理计划中护士与家庭之间的九次视频咨询收集数据。对转录材料进行了归纳内容分析。
分析揭示了以下主题:“设置场景”、“体重作为参考点”和“技术的优缺点”。视频咨询在轻松的氛围中展开,但也呈现出以护士为主导的单向沟通,重点是婴儿的体重。研究发现,需要注重视频沟通方面的培训,以充分发挥视频咨询的潜力。