Weller Jennifer, Thwaites John, Bhoopatkar Harsh, Hazell Wayne
Centre for Medical and Health Sciences Education and University of Auckland, New Zealand.
N Z Med J. 2010 Mar 5;123(1310):109-17.
Evidence suggests that teamwork failures contribute to poor outcomes in hospitals and that changes in healthcare delivery have at times worked against the development of effective healthcare teams. Doctors' engagement with the concept of healthcare teams, although variable, has generally been supportive and there have been several successful initiatives. However, lack of evidence on the critical components that improve the performance of healthcare teams impedes growth in our understanding and development of effective teams. In an endeavour to improve the function of healthcare teams through education and systems change, the psychology literature remains a useful framework for studying the critical components of team processes.
有证据表明，团队协作失败会导致医院出现不良后果，而且医疗服务的变革有时不利于有效的医疗团队的发展。医生对医疗团队概念的参与度虽然各不相同，但总体上是支持的，并且已经有了一些成功的举措。然而，缺乏关于提高医疗团队绩效的关键要素的证据，阻碍了我们对有效团队的理解和发展。为了通过教育和系统变革来改善医疗团队的功能，心理学文献仍然是研究团队过程关键要素的有用框架。
