Kustritz Margaret V Root, Nault André J
Department of Veterinary Clinical Sciences, College of Veterinary Medicine, University of Minnesota, St. Paul, MN 55108, USA.
J Vet Med Educ. 2010 Fall;37(3):233-7. doi: 10.3138/jvme.37.3.233.
Veterinary education has traditionally focused on clinical skills. Success as a practicing veterinarian, however, also depends on good communication skills, emotional intelligence, and other "soft" skills that can lead to greater employee and employer satisfaction and increased practice revenue. The University of Minnesota has approached this curricular need by convening a task force and creating a series of courses aimed at improving leadership skills, teamwork, and verbal and written communication; managing conflict; and understanding ethics and personal finance. This article describes the evolution and structure of these soft-skill classes and the challenges in securing faculty and student buy-in essential for success.
传统上,兽医教育一直专注于临床技能。然而,作为一名执业兽医,要取得成功还取决于良好的沟通技巧、情商以及其他“软”技能,这些技能能够提高员工和雇主的满意度,并增加诊所收入。明尼苏达大学通过召集一个特别工作组并开设一系列旨在提高领导能力、团队合作以及口头和书面沟通能力、管理冲突、理解道德和个人财务的课程,来满足这一课程需求。本文描述了这些软技能课程的演变和结构,以及在确保教师和学生认可方面所面临的挑战,而这种认可对于课程的成功至关重要。