Department of Management, Faculty of Administrative Services, University Laval, Quebec, QC., Canada.
Disasters. 2011 Apr;35(2):443-64. doi: 10.1111/j.1467-7717.2010.01223.x. Epub 2010 Nov 18.
This paper presents a synthesis of the guiding principles in crisis management in accordance with the four configurational imperatives (strategy, structure, leadership and environment) defined by Miller (1987) and outlines interventions in organisational development (OD) that may contribute to their achievement. The aim is to build a conceptual framework at the intersection of these two fields that could help to strengthen the resilient capabilities of individuals, organisations and communities to face crises. This incursion into the field of OD--to generate more efficient configurations of practices in crisis management--seems particularly fruitful considering the system-wide application of OD, based on open-systems theory (Burke, 2008). Various interventions proposed by OD in terms of human processes, structural designs and human resource management, as well as strategy, may help leaders, members of organisations and civil society apply effectively, and in a more sustainable way, the crisis management guiding principles defined by researchers.
本文综合了危机管理的指导原则，根据 Miller（1987）定义的四个组合命令（战略、结构、领导和环境），并概述了组织发展（OD）中的干预措施，这些措施可能有助于实现这些原则。目的是在这两个领域的交叉点建立一个概念框架，以帮助增强个人、组织和社区应对危机的弹性能力。考虑到基于开放系统理论的 OD 在系统范围内的应用（Burke，2008），这种对 OD 领域的介入——为危机管理中的实践产生更有效的组合——似乎特别有成效。OD 在人事流程、结构设计和人力资源管理以及战略方面提出的各种干预措施，可以帮助领导者、组织成员和公民社会更有效地应用研究人员定义的危机管理指导原则，并且更具可持续性。
