Hovey R B, Morck A, Nettleton S, Robin S, Bullis D, Findlay A, Massfeller H
Consumers Advancing Patient Safety, 405 N Wabash Ave, Suite P2W Chicago, IL 60611, USA.
Qual Saf Health Care. 2010 Dec;19(6):e59. doi: 10.1136/qshc.2008.030908.
The voice and role of "patient" in patient safety were explored by the Calgary Health Region's Patient and Family Safety Council perspective and the Calgary Health Region, Calgary, Alberta, Canada--an important collaboration for enhanced patient safety. Insights into patient safety were shared and coauthored in this article by the Patient and Family Safety Council with members of the Calgary Health Region staff. The Patient and Family Safety Council members were asked to respond to articles written about the role of patient in patient safety, without direct communication with patients. The authors of this article intended to demonstrate only a few of the ways in which patient involvement and feedback through partnership turn knowledge into action and help inform patients about safety practices and procedures.
加拿大艾伯塔省卡尔加里市卡尔加里卫生区的患者及家属安全委员会从其自身角度,对“患者”在患者安全中的声音和角色进行了探讨。卡尔加里卫生区的这一举措是为加强患者安全而开展的一项重要合作。本文中,患者及家属安全委员会与卡尔加里卫生区工作人员共同分享并撰写了对患者安全的见解。患者及家属安全委员会成员被要求在不与患者直接沟通的情况下,对有关患者在患者安全中角色的文章做出回应。本文作者旨在展示患者通过伙伴关系参与其中并提供反馈,将知识转化为行动,并帮助患者了解安全措施和程序的几种方式。