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“是”与“应是”:感知到的社会规范如何影响工作中的安全行为?

The "is" and the "ought": How do perceived social norms influence safety behaviors at work?

机构信息

Lisbon University Institute, Portugal.

出版信息

J Occup Health Psychol. 2011 Jan;16(1):67-79. doi: 10.1037/a0021731.

Abstract

Despite a widespread view that social norms have an important contextual influence on health attitudes and behaviors, the impact of normative influences on safety behaviors has received very little attention. The current study proposes that supervisors' and coworkers' descriptive and injunctive safety norms influence proactive and compliance safety behaviors. Longitudinal results from 132 workers in a passenger transportation company support the link between coworkers' descriptive safety norms (at Time 1) and proactive safety practices (at Time 2). Crystallization of supervisor' injunctive safety norms (at Time 2) moderated the effect of coworkers' descriptive safety norms (at Time 1) on self-reported proactive safety behavior (at Time 2). These findings emphasize the differences between supervisors' and coworkers' descriptive and injunctive norms as sources of social influence on compliance and proactive safety behavior.

摘要

尽管普遍认为社会规范对健康态度和行为有重要的情境影响,但规范影响对安全行为的影响却很少受到关注。本研究提出,主管和同事的描述性和规范性安全规范会影响主动和合规安全行为。在一家客运公司的 132 名员工的纵向研究结果支持了同事描述性安全规范(在时间 1)与主动安全实践(在时间 2)之间的联系。主管规范性安全规范的形成(在时间 2)调节了同事描述性安全规范(在时间 1)对自我报告的主动安全行为(在时间 2)的影响。这些发现强调了主管和同事的描述性和规范性规范作为对合规和主动安全行为的社会影响的来源之间的差异。

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