Donor and Community Research, The Australian Red Cross Blood Service, Level 3/417 St Kilda Road, Melbourne, Victoria 3004, Australia.
Transfus Med Rev. 2011 Oct;25(4):317-34. doi: 10.1016/j.tmrv.2011.04.005. Epub 2011 Jun 8.
Although research on blood donor motivation abounds, most studies have typically focused on small sets of variables, used different terminology to label equivalent constructs, and have not attempted to generalize findings beyond their individual settings. The current study sought to synthesize past findings into a unified taxonomy of blood donation drivers and deterrents and to estimate the prevalence of each factor across the worldwide population of donors and eligible nondonors. Primary studies were collected, and cross-validated categories of donation motivators and deterrents were developed. Proportions of first-time, repeat, lapsed, apheresis, and eligible nondonors endorsing each category were calculated. In terms of motivators, first-time and repeat donors most frequently cited convenience, prosocial motivation, and personal values; apheresis donors similarly cited the latter 2 motivators and money. Conversely, lapsed donors more often cited collection agency reputation, perceived need for donation, and marketing communication as motivators. In terms of deterrents, both donors and nondonors most frequently referred to low self-efficacy to donate, low involvement, inconvenience, absence of marketing communication, ineffective incentives, lack of knowledge about donating, negative service experiences, and fear. The integration of past findings has yielded a comprehensive taxonomy of factors influencing blood donation and has provided insight into the prevalence of each factor across multiple stages of donors' careers. Implications for collection agencies are discussed.
尽管有关献血者动机的研究很多,但大多数研究通常集中在少数变量上,使用不同的术语来标记等效结构,并且没有试图将研究结果推广到其各自的环境之外。本研究旨在将过去的研究结果综合为一个统一的献血驱动因素和障碍分类法,并估计每个因素在全球献血者和合格的非献血者人群中的普遍程度。收集了主要研究,并开发了献血动机和障碍的交叉验证类别。计算了每个类别的首次、重复、逾期、单采和合格的非献血者的比例。就激励因素而言,首次和重复献血者最常提到方便、亲社会动机和个人价值观;单采献血者也同样提到后两者的动机和金钱。相反,逾期献血者更常提到采集机构的声誉、感知到的献血需求以及营销沟通作为激励因素。就障碍而言,献血者和非献血者最常提到自我效能感低、参与度低、不便、缺乏营销沟通、激励措施无效、缺乏捐赠知识、不良服务体验和恐惧。过去研究结果的综合产生了一个影响献血的因素的综合分类法,并提供了关于每个因素在献血者职业生涯多个阶段的普遍程度的见解。讨论了对采集机构的影响。