Division of Management and Entrepreneurship, Price College of Business, University of Oklahoma, Norman, OK 73019, USA.
J Appl Psychol. 2012 Jan;97(1):151-8. doi: 10.1037/a0024200. Epub 2011 Jul 4.
Past research suggests that task conflict may improve team performance under certain conditions; however, we know little about these specific conditions. On the basis of prior theory and research on conflict in teams, we argue that a climate of psychological safety is one specific context under which task conflict will improve team performance. Using evidence from 117 project teams, the present research found that psychological safety climate moderates the relationship between task conflict and performance. Specifically, task conflict and team performance were positively associated under conditions of high psychological safety. The results support the conclusion that psychological safety facilitates the performance benefits of task conflict in teams. Theoretical implications and suggestions for future research are discussed.
过去的研究表明,在某些条件下,任务冲突可能会提高团队绩效;然而,我们对这些具体条件知之甚少。基于团队冲突的现有理论和研究,我们认为,心理安全氛围是任务冲突将提高团队绩效的特定环境之一。本研究利用来自 117 个项目团队的证据发现,心理安全氛围调节了任务冲突与绩效之间的关系。具体来说,在心理安全度高的情况下,任务冲突与团队绩效呈正相关。研究结果支持这样的结论,即心理安全有助于团队中任务冲突产生的绩效收益。讨论了理论意义和对未来研究的建议。