McGuigan Patrick J
Touro College--Lander College of Arts & Science, 1602 Avenue J, Brooklyn, NY 11230, USA.
J Med Pract Manage. 2011 Jul-Aug;27(1):43-7.
Creating excellence in patient service begins with a keen understanding of what constitutes patient service and the level of service provided by your practice. Building a culture of service involves implementing and practicing a set of policies designed around patient expectations. This article gives an overview of ideal patient service and how to implement it your practice.
在患者服务方面追求卓越始于深刻理解什么是患者服务以及您的医疗机构所提供的服务水平。构建服务文化涉及实施和践行一套围绕患者期望设计的政策。本文概述了理想的患者服务以及如何在您的医疗机构中予以实施。
