VA 和社区心理健康工作者的工作满意度和倦怠感。
Job satisfaction and burnout among VA and community mental health workers.
机构信息
VA HSR&D Center on Implementing Evidence-based Practice, Indianapolis, IN, USA.
出版信息
Adm Policy Ment Health. 2013 Mar;40(2):69-75. doi: 10.1007/s10488-011-0375-7.
Abstract
Building on two independent studies, we compared burnout and job satisfaction of 66 VA staff and 86 community mental health center staff in the same city. VA staff reported significantly greater job satisfaction and accomplishment, less emotional exhaustion and lower likelihood of leaving their job. Sources of work satisfaction were similar (primarily working with clients, helping/witnessing change). VA staff reported fewer challenges with job-related aspects (e.g. flexibility, pay) but more challenges with administration. Community mental health administrators and policymakers may need to address job-related concerns (e.g. pay) whereas VA administrators may focus on reducing, and helping workers navigate, administrative policies.
摘要
基于两项独立研究，我们比较了同一城市的 66 名退伍军人事务部工作人员和 86 名社区心理健康中心工作人员的倦怠和工作满意度。退伍军人事务部工作人员报告称工作满意度和成就感显著更高，情绪疲惫感更低，离职可能性更小。工作满意度的来源相似（主要是与客户合作、帮助/见证变化）。退伍军人事务部工作人员报告称与工作相关的方面（例如灵活性、薪酬）面临的挑战较少，但管理方面的挑战更多。社区心理健康中心的管理人员和政策制定者可能需要解决与工作相关的问题（例如薪酬），而退伍军人事务部的管理人员可能需要专注于减少并帮助工作人员应对管理政策。
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