School of Health and Social Care, Teesside University, Middlesbrough Independent Health Care Consultant, Yarm, Stockton-on-Tees,UK.
J Nurs Manag. 2012 Jan;20(1):7-19. doi: 10.1111/j.1365-2834.2011.01349.x.
The aims of this paper are to present the findings from a discursive analysis of key issues associated with providing excellence in nursing care; and to provide an exemplar framework to support excellence in nursing care and describe the potential benefits when excellence in nursing care occurs.
The challenge facing the nursing profession is in ensuring that the core principles of dignity, respect, compassion and person (people) centered care become central to all aspects of nursing practice. To regain the public and professional confidence in nursing, nurse leaders, managers and educators play a pivotal role in improving the image of nursing.
Excellence in nursing care will only happen by ensuring that nurse managers, leaders and educators are able to respond to the complexity of reform and change by leading, managing, enabling, empowering, encouraging and resourcing staff to be innovative and entrepreneurial in practice.
Creating healthcare environments that enable excellence in nursing care will not occur without the development of genuine shared working partnerships and collaborations between nurse managers, leaders and educators and their associated organizations.
The importance of adopting an authentic sustainable leadership approach to facilitating and supporting frontline staff to innovate and change is imperative in restoring and evidencing that nurses do care and are excellent at what they do. By focusing attention on what resources are required to create a healthcare environment that enables compassion, safety and excellence in nursing care and what this means would be a reasonable start on the journey to excellence in nursing.
本文旨在呈现一项话语分析的研究结果，该分析探讨了提供卓越护理服务相关的关键问题，并提供一个典范框架以支持卓越护理，并描述卓越护理发生时的潜在益处。
护理行业面临的挑战是确保尊严、尊重、同情和以人为中心的核心原则成为护理实践各个方面的核心。要重新获得公众和专业人士对护理的信心，护士领导者、经理和教育工作者在改善护理形象方面发挥着关键作用。
只有确保护士经理、领导者和教育工作者能够通过领导、管理、授权、赋权、鼓励和为员工提供资源，使他们在实践中具有创新性和创业精神，才能实现卓越护理。
如果没有真正的共享工作伙伴关系和护士经理、领导者和教育工作者及其相关组织之间的合作，创造能够实现卓越护理的医疗保健环境是不可能的。
采用真实可持续的领导方法来促进和支持一线员工创新和变革对于恢复和证明护士关心并擅长他们所做的事情至关重要。关注创建一个能够体现关怀、安全和卓越护理的医疗保健环境所需的资源，以及这意味着什么，将是迈向卓越护理的合理起点。
