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口腔颌面外科医生的职业倦怠风险低且工作投入度高。

Low burnout risk and high engagement levels among oral and maxillofacial surgeons.

作者信息

Gorter R C, Jacobs B L T H, Allard R H B

机构信息

Social Dentistry & Behavioural Sciences, Academic Centre for Dentistry Amsterdam, University of Amsterdam/VU University Amsterdam, The Netherlands.

出版信息

Eur J Oral Sci. 2012 Feb;120(1):69-74. doi: 10.1111/j.1600-0722.2011.00923.x.

Abstract

Little is known about the well-being of oral and maxillofacial surgeons. The aim of this study was to measure the levels of burnout risk and the demanding work aspects of Dutch oral and maxillofacial surgeons, as well as the levels of positive work engagement and stimulating aspects of the work environment. The Maslach Burnout Inventory, Dutch version (UBOS), and inventories on positive engagement, work demands, and stimulating aspects of work, were sent to all 179 Dutch oral and maxillofacial surgeons currently in clinical practices. With a 70% response, UBOS mean scores on Emotional Exhaustion and Depersonalization appeared lower, and on Personal Accomplishment appeared higher, when compared with relevant reference scores. Engagement scores appeared to be relatively high. Mean scores on the work demands subscales were all well below the scale midpoint, whereas work resources were all well above. Dutch oral and maxillofacial surgeons showed relatively favorable burnout and engagement levels. The aspects of the work environment that best explain differences in burnout are 'Practice demands and organization' and 'Lack of variation and perspective in work'. Differences in engagement are best explained by 'Variety in work' and 'Positive effect upon patients'. It is remarkable that all work demands show relatively low levels and all stimulating work aspects show relatively high levels.

摘要

人们对口腔颌面外科医生的职业幸福感知之甚少。本研究旨在衡量荷兰口腔颌面外科医生的职业倦怠风险水平和工作要求,以及积极工作投入水平和工作环境的激励因素。我们向所有179名目前从事临床工作的荷兰口腔颌面外科医生发放了荷兰版的马氏职业倦怠量表(UBOS)以及关于积极投入、工作要求和工作激励因素的量表。在70%的回复率下,与相关参考分数相比,UBOS在情感耗竭和去个性化方面的平均得分较低,而在个人成就感方面的平均得分较高。工作投入得分似乎相对较高。工作要求分量表的平均得分均远低于量表中点,而工作资源得分均远高于中点。荷兰口腔颌面外科医生的职业倦怠和工作投入水平相对较好。最能解释职业倦怠差异的工作环境因素是“业务要求和组织”以及“工作缺乏变化和前景”。工作投入差异的最佳解释因素是“工作多样性”和“对患者的积极影响”。值得注意的是,所有工作要求水平相对较低,而所有激励工作因素水平相对较高。

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