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肿瘤医学领域医护人员的职业倦怠。

Burnout among physicians and nurses working in oncology.

机构信息

Department for Training and Prevention in Psycho-Oncology, Regina Elena National Cancer Institute of Rome, Italy.

出版信息

Med Lav. 2012 Mar-Apr;103(2):96-105.

PMID:22619985
Abstract

BACKGROUND

The phenomenon of Burnout is an important occupational problem which affects those working in the "helping professions" to a greater degree since they have continuous and constant contact with suffering patients.

AIMS

We aimed to assess the Burnout level and its correlation with organizational stressors.

METHODS

The aim was achieved through administration of a questionnaire, the organizational check-up survey (OCS) among 80 physicians and 102 nurses working in a cancer institute.

RESULTS

The results showed significant levels of Burnout (Exhaustion and Cynicism) associated with perceived discrepancy between the worker's values and those promoted by the hospital management, mainly among longer serving staff work overload reported by staff working in the intensive care and medical oncology departments; lack of recognition reported by permanent staff and also those who had no contact with the patients.

CONCLUSIONS

The study confirmed the multiple factors involved in the phenomenon of Burnout and the usefulness of the OCS tool for the diagnosis and management of Burnout via appropriate intervention programmes. Furthermore, it also seemed to confirm the need to pay particular attention to the wellbeing of health professionals working in care and treatment of cancer patients via individual measures associated with other organizational measures.

摘要

背景

职业倦怠是一种重要的职业问题,它对从事“助人职业”的人影响更大,因为他们与痛苦的患者有持续不断的接触。

目的

我们旨在评估倦怠水平及其与组织压力源的相关性。

方法

通过对在癌症研究所工作的 80 名医生和 102 名护士进行问卷调查(组织检查调查,OCS)来实现这一目标。

结果

结果显示,倦怠(疲惫和犬儒主义)水平显著,与工作人员的价值观与医院管理所倡导的价值观之间的差异有关,主要与工作年限较长的员工的工作过载有关,这些员工来自重症监护和肿瘤内科部门;缺乏认可,不仅是长期员工,而且是那些没有与患者接触的员工。

结论

该研究证实了倦怠现象涉及的多种因素,以及 OCS 工具在通过适当的干预计划诊断和管理倦怠方面的有用性。此外,它似乎还证实了需要特别关注在癌症患者的护理和治疗方面工作的卫生专业人员的福利,通过与其他组织措施相关的个人措施。

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