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发展中国家肿瘤治疗环境中员工支持小组的结构、过程及影响

Structure, process, and impact of a staff support group in an oncology setting in a developing country.

作者信息

Deodhar Jayita Kedar, Goswami Savita Sachin

机构信息

Palliative Medicine and Psychiatric Unit, Tata Memorial Hospital, Homi Bhabha National Institute, Mumbai, Maharashtra, India.

Psychiatric Unit, Tata Memorial Hospital, Homi Bhabha National Institute, Mumbai, Maharashtra, India.

出版信息

Ind Psychiatry J. 2017 Jul-Dec;26(2):194-200. doi: 10.4103/ipj.ipj_59_16.

DOI:10.4103/ipj.ipj_59_16
PMID:30089969
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC6058437/
Abstract

BACKGROUND

Health-care staff working in oncology setting experience excessive stress, which if unrelieved can lead to burnout. Staff support groups have been found beneficial.

AIMS

This study aims to evaluate the structure, process, and impact of a staff support group conducted for field workers involved in cancer screening in an urban tertiary cancer center in a developing country.

SETTINGS AND DESIGN

Retrospective analysis of staff support group conducted in a tertiary care cancer center.

METHODOLOGY

Prospectively maintained data with structured notes for documenting the process of the support group sessions for the field workers was analyzed. Impact was analyzed through a feedback questionnaire designed for the purpose completed by participants at 4 months, 1, and 2 years following session completion.

STATISTICAL ANALYSIS

Descriptive statistics for reporting the overall structure and participants' profile and content analysis for identifying the support group process and themes expressed by the participants were used.

RESULTS

Eleven participants attended the support group consisting of 8 structured sessions. The processes identified were planning, implementation, and supervision of the lead therapist conducting the group. Work overload, target completion, feeling demoralized, interpersonal conflicts, and importance of team support were the main issues identified. Cognitive behavioral approaches were learnt for stress management. Eight, nine, and all 11 participants found the support group moderately to very useful at 4 months, 1 year, and 2 years, respectively.

CONCLUSIONS

The support group followed a planned structure, with good implementation, recording of content and supervision, with both short-term and sustained positive impact.

摘要

背景

在肿瘤学环境中工作的医护人员承受着过度的压力,若不缓解,可能导致职业倦怠。已发现员工支持小组有益。

目的

本研究旨在评估在一个发展中国家城市三级癌症中心为参与癌症筛查的现场工作人员开展的员工支持小组的结构、过程和影响。

设置与设计

对在一家三级护理癌症中心开展的员工支持小组进行回顾性分析。

方法

分析前瞻性维护的带有结构化记录的数据,这些记录用于记录现场工作人员支持小组会议的过程。通过一份为此目的设计的反馈问卷分析影响,该问卷由参与者在会议结束后的4个月、1年和2年时填写。

统计分析

使用描述性统计报告总体结构和参与者概况,并进行内容分析以确定支持小组的过程和参与者表达的主题。

结果

11名参与者参加了由8次结构化会议组成的支持小组。确定的过程包括主导治疗师对小组的规划、实施和监督。主要问题包括工作负担过重、目标完成情况、士气低落、人际冲突以及团队支持的重要性。学习了认知行为方法用于压力管理。分别有8名、9名和全部11名参与者在4个月、1年和2年时认为支持小组有中度到非常大的帮助。

结论

支持小组遵循了有计划的结构,实施良好,内容有记录且有监督,具有短期和持续的积极影响。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/67b5/6058437/5805cecb59bd/IPJ-26-194-g007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/67b5/6058437/5805cecb59bd/IPJ-26-194-g007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/67b5/6058437/5805cecb59bd/IPJ-26-194-g007.jpg

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