Turner Anne M, Kirchhoff Katrin, Capurro Daniel
Department of Health Services, University of Washington, Seattle, WA 98105, USA.
J Med Internet Res. 2012 Jun 4;14(3):e79. doi: 10.2196/jmir.2063.
BACKGROUND: Effective communication of public health messages is a key strategy for health promotion by public health agencies. Creating effective health promotion materials requires careful message design and feedback from representatives of target populations. This is particularly true when the target audiences are hard to reach as limited English proficiency groups. Traditional methods of soliciting feedback--such as focus groups and convenience sample interviews--are expensive and time consuming. As a result, adequate feedback from target populations is often insufficient due to the time and resource constraints characteristic to public health. OBJECTIVE: To describe a pilot study investigating the use of crowdsourcing technology as a method to gather rapid and relevant feedback on the design of health promotion messages for oral health. Our goal was to better describe the demographics of participants responding to a crowdsourcing survey and to test whether crowdsourcing could be used to gather feedback from English-speaking and Spanish-speaking participants in a short period of time and at relatively low costs. METHODS: We developed health promotion materials on pediatric dental health issues in four different formats and in two languages (English and Spanish). We then designed an online survey to elicit feedback on format preferences and made it available in both languages via the Amazon Mechanical Turk crowdsourcing platform. RESULTS: We surveyed 236 native English-speaking and 163 native Spanish-speaking participants in less than 12 days, at a cost of US $374. Overall, Spanish-speaking participants originated from a wider distribution of countries than the overall Latino population in the United States. Most participants were in the 18- to 29-year age range and had some college or graduate education. Participants provided valuable input for the health promotion material design. CONCLUSIONS: Our results indicate that crowdsourcing can be an effective method for recruiting and gaining feedback from English-speaking and Spanish-speaking people. Compared with traditional methods, crowdsourcing has the potential to reach more diverse populations than convenience sampling, while substantially reducing the time and cost of gathering participant feedback. More widespread adoption of this method could streamline the development of effective health promotion materials in multiple languages.
背景:公共卫生信息的有效传播是公共卫生机构促进健康的关键策略。创建有效的健康促进材料需要精心设计信息并获取目标人群代表的反馈。当目标受众是英语水平有限群体等难以接触到的人群时,尤其如此。传统的征求反馈方法——如焦点小组和便利样本访谈——既昂贵又耗时。因此,由于公共卫生特有的时间和资源限制,来自目标人群的充分反馈往往不足。 目的:描述一项试点研究,该研究调查了众包技术作为一种收集关于口腔健康促进信息设计的快速且相关反馈的方法。我们的目标是更好地描述参与众包调查的参与者的人口统计学特征,并测试众包是否可用于在短时间内以相对较低的成本从说英语和说西班牙语的参与者那里收集反馈。 方法:我们以四种不同格式和两种语言(英语和西班牙语)制作了关于儿童牙齿健康问题的健康促进材料。然后,我们设计了一项在线调查以获取对格式偏好的反馈,并通过亚马逊土耳其机器人众包平台以两种语言提供该调查。 结果:我们在不到12天的时间内对236名以英语为母语和163名以西班牙语为母语的参与者进行了调查,成本为374美元。总体而言,说西班牙语的参与者来自比美国拉丁裔总体人群分布更广泛的国家。大多数参与者年龄在18至29岁之间,并拥有一些大学或研究生学历。参与者为健康促进材料设计提供了有价值的意见。 结论:我们的结果表明众包可以是一种从说英语和说西班牙语的人群中招募并获得反馈的有效方法。与传统方法相比,众包有可能比便利抽样接触到更多样化的人群,同时大幅减少收集参与者反馈的时间和成本。更广泛地采用这种方法可以简化多种语言的有效健康促进材料的开发。
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