Coyne Imelda, Kirwan Lisa
School of Nursing & Midwifery, Trinity College Dublin, Dublin, Ireland.
J Child Health Care. 2012 Sep;16(3):293-304. doi: 10.1177/1367493512443905.
It is increasingly accepted that children have the right to have their views taken into consideration by healthcare providers. Children's opinions and experiences of hospitalisation are essential for monitoring and evaluating the effectiveness of health services provision. In this paper we report on children's views and wishes about hospital and healthcare professionals. The children held both positive and negative views of hospital and healthcare professionals. Dissatisfaction was caused by insufficient information, lack of involvement, and inadequate play facilities. Their wishes were mainly concerned with the need for more information and more involvement in communication interactions with doctors and nurses. They wished to express their opinions, ask questions and receive information about care and procedures. They recommended that healthcare professionals make a better effort to listen and to take account of their views.
越来越多的人认为，儿童有权让医疗服务提供者考虑他们的意见。儿童对住院的看法和经历对于监测和评估医疗服务提供的有效性至关重要。在本文中，我们报告了儿童对医院和医护人员的看法及愿望。儿童对医院和医护人员既有积极的看法，也有消极的看法。不满是由信息不足、缺乏参与以及游乐设施不足引起的。他们的愿望主要涉及需要更多信息以及更多地参与与医生和护士的沟通互动。他们希望表达自己的意见、提问并获得有关护理和程序的信息。他们建议医护人员更好地努力倾听并考虑他们的意见。
