Department of Health Systems & Policy, Health Services Academy, Government of Pakistan, Chak Shahzad, Park Road, Opposite NIH, Islamabad 44000, Pakistan.
Hum Resour Health. 2013 Jan 9;11:2. doi: 10.1186/1478-4491-11-2.
Job satisfaction largely determines the productivity and efficiency of human resource for health. It literally depicts the extent to which professionals like or dislike their jobs. Job satisfaction is said to be linked with the employee's work environment, job responsibilities and powers and time pressure; the determinants which affect employee's organizational commitment and consequently the quality of services. The objective of the study was to determine the level of and factors influencing job satisfaction among public health professionals in the public sector.
This was a cross sectional study conducted in Islamabad, Pakistan. Sample size was universal including 73 public health professionals, with postgraduate qualifications and working in government departments of Islamabad. A validated structured questionnaire was used to collect data from April to October 2011.
Overall satisfaction rate was 41% only, while 45% were somewhat satisfied and 14% of professionals highly dissatisfied with their jobs. For those who were not satisfied, working environment, job description and time pressure were the major causes. Other factors influencing the level of satisfaction were low salaries, lack of training opportunities, improper supervision and inadequate financial rewards.
Our study documented a relatively low level of overall satisfaction among workers in public sector health care organizations. Considering the factors responsible for this state of affairs, urgent and concrete strategies must be developed to address the concerns of public health professionals as they represent a highly sensitive domain of health system of Pakistan. Improving the overall work environment, review of job descriptions and better remuneration might bring about a positive change.
工作满意度在很大程度上决定了卫生人力资源的生产力和效率。它从字面上描述了专业人员对其工作的喜欢或不喜欢程度。工作满意度据说与员工的工作环境、工作职责和权力以及时间压力有关；这些决定因素会影响员工的组织承诺，从而影响服务质量。本研究的目的是确定公共部门公共卫生专业人员的工作满意度水平和影响工作满意度的因素。
这是在巴基斯坦伊斯兰堡进行的一项横断面研究。样本量包括 73 名具有研究生学历并在伊斯兰堡政府部门工作的公共卫生专业人员，为全面样本。使用经过验证的结构化问卷于 2011 年 4 月至 10 月期间收集数据。
总体满意度仅为 41%，而 45%的人有些满意，14%的人对工作非常不满意。对于那些不满意的人来说，工作环境、工作描述和时间压力是主要原因。影响满意度水平的其他因素包括工资低、缺乏培训机会、监督不当和财务奖励不足。
我们的研究记录了公共部门医疗保健组织工作人员的整体满意度相对较低。考虑到造成这种情况的因素，必须制定紧急和具体的战略来解决公共卫生专业人员的关切，因为他们代表了巴基斯坦卫生系统的一个高度敏感领域。改善整体工作环境、审查工作描述和更好的薪酬可能会带来积极的变化。
