Anand Tanu, Kaur Gurmeet, Gupta Kalika, Thapliyal Sunil, Lal Panna
Scientist D, Clinical Studies, Trials and Projection Unit, ECD Division, ICMR Headquarters, Delhi, India.
Department of Community Medicine, Army College of Medical Sciences, Delhi, India.
J Family Med Prim Care. 2022 Jan;11(1):155-161. doi: 10.4103/jfmpc.jfmpc_268_21. Epub 2022 Jan 31.
Satisfied human resource is an essential asset for high productivity, efficiency, and quality of care in a healthcare organization. Job satisfaction among healthcare professionals assumes further significance for the purpose of maximization of human resource potential in the context of the shortage of manpower in the health sector in India.
The objective of the study was to assess the job satisfaction among medical officers (MOs) working in Delhi and to study the factors influencing the satisfaction level amongst them.
It was a cross-sectional study conducted amongst selected MOs (by convenience) in all the districts of Delhi. A structured, self-administered questionnaire was used to collect data from the participants.
A total of 115 MOs completed the questionnaire. There were 61 (53%) female doctors and 54 (47%) male doctors. The mean age of the study participants was 38.28 ± 7.37 years. The experience of the study group ranged between 1 and 28 years (9.59 ± 6.47 years). Of the total, 59.1% of participants were found to be satisfied with their job. The most common reason given for satisfaction with job was the timing of their job that suits them. The reason given for not being satisfied with job was salary not at par with work pressure. A significantly higher proportion of male participants considered "lack of accommodation" ( < 0.03) and "frequent detailment" ( < 0.031) are big problems faced in their jobs as compared with the female participants. Only 37 (32.2%) participants felt that the MO is able to give enough time to patients for clinical assessment in Out Patient Department.
Although majority (59%) of the study group was satisfied with their job, there were numerous problems faced by the doctors at their workplace. Low pay was one of the important reasons cited for being dissatisfied. There is an urgent need to address all the factors affecting job satisfaction through proper planning and implementing relevant human resource policies for improvement in the work environment at public health institutions.
满意的人力资源是医疗保健机构实现高生产率、高效率和高质量医疗服务的重要资产。鉴于印度卫生部门人力短缺，为了最大限度地发挥人力资源潜力，医疗保健专业人员的工作满意度具有更重要的意义。
本研究的目的是评估在德里工作的医务人员的工作满意度，并研究影响他们满意度水平的因素。
这是一项在德里所有地区对选定的医务人员（通过便利抽样）进行的横断面研究。使用一份结构化的自填式问卷从参与者那里收集数据。
共有115名医务人员完成了问卷。其中有61名（53%）女医生和54名（47%）男医生。研究参与者的平均年龄为38.28±7.37岁。研究组的工作经验在1至28年之间（9.59±6.47年）。总体而言，59.1%的参与者对他们的工作感到满意。对工作满意的最常见原因是工作时间适合他们。对工作不满意的原因是工资与工作压力不匹配。与女性参与者相比，显著更高比例的男性参与者认为“缺乏住宿”（<0.03）和“频繁被抽调”（<0.031）是他们工作中面临的大问题。只有37名（32.2%）参与者认为医务人员在门诊部能够为患者留出足够的时间进行临床评估。
尽管大多数（59%）研究组对他们的工作感到满意，但医生在工作场所面临众多问题。低工资是被提及的不满意的重要原因之一。迫切需要通过适当规划和实施相关人力资源政策来解决所有影响工作满意度的因素，以改善公共卫生机构的工作环境。
