Tranzo, Scientific Center of Care and Welfare, Tilburg University, Tilburg, the Netherlands; Amarant, Tilburg, the Netherlands.
J Appl Res Intellect Disabil. 2014 May;27(3):236-46. doi: 10.1111/jar.12066. Epub 2013 Jul 15.
Helping staff serving clients with intellectual disability and challenging behaviour to cope with stress has implications for their own well-being and for the lives of those they support.
This study examined staff members' views of stress and the effectiveness of a stress-management intervention. Effectiveness was assessed using written assignments regarding stress management, and changes in views presented were tested in a pre- and post-test control group design.
In the first phase, a content analysis was conducted across groups, which revealed that participants expressed a broad variety of views about stress and coping mechanisms, with considerable individual differences. In the second phase, a more fine-grained quantitative analysis was conducted to assess training effectiveness. Results showed an increase in the proportion of coping strategies referred to by the experimental group post-training. This positive change remained at follow-up.
The results of the content analysis and the outcome data have implications for staff training.
帮助为智障和行为障碍客户提供服务的员工应对压力,这对他们自身的健康和他们所支持的人的生活都有影响。
本研究调查了员工对压力的看法,以及压力管理干预措施的有效性。使用关于压力管理的书面作业来评估有效性,并在前后测试对照组设计中检验观点的变化。
在第一阶段,对不同小组进行了内容分析,结果表明,参与者对压力和应对机制表达了广泛的观点,个体差异很大。在第二阶段,进行了更精细的定量分析,以评估培训效果。结果表明,实验组在培训后提到的应对策略比例有所增加。这种积极的变化在随访中仍然存在。
内容分析的结果和结果数据对员工培训有影响。