Cheung Wendy, Tam Kathie, Cheung Phoebe, Banh Hoan Linh
Faculty of Medicine and Dentistry, Department of Family Medicine, University of Alberta, Edmonton, Alberta.
Can Pharm J (Ott). 2013 Jul;146(4):227-32. doi: 10.1177/1715163513492628.
To evaluate University of Alberta staff and students' acceptance of and satisfaction with receiving influenza vaccinations from student pharmacists during the university's annual influenza campaign.
A patient survey was created to collect patient demographics, influenza history and feedback on the services provided by pharmacy students and to measure willingness to receive vaccinations from a pharmacist in a community pharmacy. The 13-question survey was distributed to patients who received an influenza vaccination from a student pharmacist during the influenza campaign.
A total of 1555 staff and students completed the satisfaction survey. Almost all (n = 1533, 99%) survey participants were satisfied or very satisfied with the service provided by student pharmacists. A total of 1437 (92%) participants agreed or strongly agreed that based on this experience, they would be willing to receive vaccinations from a pharmacist in a community pharmacy and 1526 (98%) participants rated their overall experience at the flu clinic as very good or excellent.
Positive responses to the survey suggest that University of Alberta staff and students are satisfied with the service provided by student pharmacists. Their willingness to receive vaccines from a pharmacist in a community pharmacy highlighted public acceptance of the expanding role of pharmacists as immunizers.
评估阿尔伯塔大学的教职员工和学生在该校年度流感疫苗接种活动期间，对从学生药剂师处接种流感疫苗的接受程度和满意度。
设计了一项患者调查问卷，以收集患者的人口统计学信息、流感病史以及对药学专业学生提供服务的反馈，并衡量在社区药房从药剂师处接种疫苗的意愿。这份包含13个问题的调查问卷被分发给在流感疫苗接种活动期间从学生药剂师处接种流感疫苗的患者。
共有1555名教职员工和学生完成了满意度调查。几乎所有（n = 1533，99%）的调查参与者对学生药剂师提供的服务感到满意或非常满意。共有1437名（92%）参与者同意或强烈同意，基于此次经历，他们愿意在社区药房从药剂师处接种疫苗，1526名（98%）参与者将他们在流感诊所的总体体验评为非常好或极好。
对调查的积极回应表明，阿尔伯塔大学的教职员工和学生对学生药剂师提供的服务感到满意。他们愿意在社区药房从药剂师处接种疫苗，这凸显了公众对药剂师作为免疫接种者这一角色不断扩大的接受度。
