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床边护士的情商与护理质量的关系。

The relationship of bedside nurses' emotional intelligence with quality of care.

作者信息

Adams Kelly L, Iseler Jackeline I

机构信息

College of Nursing at Michigan State University, East Lansing (Ms Adams), and Frederik Meijer Heart and Vascular Institute, Spectrum Health Hospitals, Grand Rapids (Ms Iseler), Michigan.

出版信息

J Nurs Care Qual. 2014 Apr-Jun;29(2):174-81. doi: 10.1097/NCQ.0000000000000039.

DOI:10.1097/NCQ.0000000000000039
PMID:24356579
Abstract

Emotional intelligence, a predictor of productivity and success, may impact behaviors responsible for quality of care. This study examined if emotional intelligence of units' bedside nurses is related to the quality of care delivered to the patients. In this study, emotional intelligence was found to be correlated to the number of Clostridium difficile infections, MRSA infections, patient falls with injury, and pressure ulcer screenings (P < .001) in the inpatient acute care setting.

摘要

情商作为生产力和成功的一个预测指标,可能会影响与护理质量相关的行为。本研究调查了病房床边护士的情商是否与提供给患者的护理质量相关。在本研究中,发现在住院急性护理环境中,情商与艰难梭菌感染、耐甲氧西林金黄色葡萄球菌感染、患者受伤跌倒以及压疮筛查的数量相关(P < .001)。

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