Sakallı Dilek, Timuçin Arzu
Department of Nursing Management, Harran University Faculty of Health Sciences, Sanliurfa, Turkey.
Florence Nightingale J Nurs. 2023 Oct;31(3):203-214. doi: 10.5152/FNJN.2023.22273.
The purpose of this study is to determine the emotional intelligence levels of nurse managers and the factors associated with these levels.
In this systematic review and meta-analysis, searches were made on the PubMed, EMBASE (OVID), CINAHL (EBSCO), Web of Science, Ulusal Tez Merkezi, Türk Medline, and DergiPark search engines between December 7, 2020, and January 30, 2021, using the key phrases "nurse AND ("manager" OR "nurse manager" OR "administration") AND "emotional intelligence." In this study, the publications were reviewed in line with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guide checklist.
The emotional intelligence levels of nurse managers are affected by some personal and institutional factors. Emotional intelligence is important in nurse managers. This study included 21 cross-sectional studies published between 2010 and 2020. In this study, it was concluded that the mean synthesized emotional intelligence level of nurse managers was 105.734±8.826, 18 variables about nurse managers and 2 variables about institutions/employees increased emotional intelligence levels, 2 variables about nurse managers and one variable about institutions/ employees reduced emotional intelligence levels, and 14 variables about nurse managers and 5 variables about institutions/employees did not affect emotional intelligence levels.
In this study, it was established that the emotional intelligence levels of nurse managers are influenced by several individual, institutional, and employee-related variables. By considering these variables in the selection of nurse managers, the improvement of their individual success levels, and the evaluation of these levels, the quality and cost-effectiveness of health services can be improved.
本研究旨在确定护士长的情商水平以及与这些水平相关的因素。
在这项系统评价和荟萃分析中，于2020年12月7日至2021年1月30日期间，使用关键词“护士 AND（“护士长”或“护理管理者”或“管理”）AND“情商”在PubMed、EMBASE（OVID）、CINAHL（EBSCO）、科学网、国家论文中心、土耳其医学数据库和DergiPark搜索引擎上进行检索。在本研究中，根据系统评价和荟萃分析的首选报告项目指南清单对出版物进行了审查。
护士长的情商水平受到一些个人和机构因素的影响。情商在护士长中很重要。本研究纳入了2010年至2020年发表的21项横断面研究。在本研究中，得出的结论是，护士长的平均综合情商水平为105.734±8.826，18个关于护士长的变量和2个关于机构/员工的变量提高了情商水平，2个关于护士长的变量和1个关于机构/员工的变量降低了情商水平，14个关于护士长的变量和5个关于机构/员工的变量未影响情商水平。
在本研究中，确定了护士长的情商水平受到几个个人、机构和与员工相关的变量的影响。在选拔护士长时考虑这些变量、提高他们的个人成功水平以及评估这些水平，可以提高卫生服务的质量和成本效益。
