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医院护理组织中知识管理的核心因素与护理绩效结果之间的关系。

Relationships between core factors of knowledge management in hospital nursing organisations and outcomes of nursing performance.

作者信息

Lee Eun Ju, Kim Hong Soon, Kim Hye Young

机构信息

Research Institute of Nursing Science, Keimyung University, Deagu, Korea.

出版信息

J Clin Nurs. 2014 Dec;23(23-24):3513-24. doi: 10.1111/jocn.12603. Epub 2014 Apr 3.

DOI:10.1111/jocn.12603
PMID:24698408
Abstract

AIMS AND OBJECTIVES

The study was conducted to investigate the levels of implementation of knowledge management and outcomes of nursing performance, to examine the relationships between core knowledge management factors and nursing performance outcomes and to identify core knowledge management factors affecting these outcomes.

BACKGROUND

Effective knowledge management is very important to achieve strong organisational performance. The success or failure of knowledge management depends on how effectively an organisation's members share and use their knowledge. Because knowledge management plays a key role in enhancing nursing performance, identifying the core factors and investigating the level of knowledge management in a given hospital are priorities to ensure a high quality of nursing for patients.

DESIGN

The study employed a descriptive research procedure.

PARTICIPANTS

The study sample consisted of 192 nurses registered in three large healthcare organisations in South Korea.

METHOD

The variables demographic characteristics, implementation of core knowledge management factors and outcomes of nursing performance were examined and analysed in this study.

RESULTS

The relationships between the core knowledge management factors and outcomes of nursing performance as well as the factors affecting the performance outcomes were investigated. A knowledge-sharing culture and organisational learning were found to be core factors affecting nursing performance.

CONCLUSION

The study results provide basic data that can be used to formulate effective knowledge management strategies for enhancing nursing performance in hospital nursing organisations. In particular, prioritising the adoption of a knowledge-sharing culture and organisational learning in knowledge management systems might be one method for organisations to more effectively manage their knowledge resources and thus to enhance the outcomes of nursing performance and achieve greater business competitiveness.

RELEVANCE TO CLINICAL PRACTICE

The study results can contribute to the development of effective and efficient knowledge management systems and strategies for enhancing knowledge-sharing culture and organisational learning that can improve both the productivity and competitiveness of healthcare organisations.

摘要

目的与目标

本研究旨在调查知识管理的实施水平和护理绩效结果,检验核心知识管理因素与护理绩效结果之间的关系,并确定影响这些结果的核心知识管理因素。

背景

有效的知识管理对于实现强大的组织绩效非常重要。知识管理的成败取决于组织成员分享和运用知识的有效性。由于知识管理在提升护理绩效方面起着关键作用,确定给定医院中的核心因素并调查知识管理水平是确保为患者提供高质量护理的首要任务。

设计

本研究采用描述性研究方法。

参与者

研究样本包括在韩国三个大型医疗保健机构注册的192名护士。

方法

本研究对人口统计学特征、核心知识管理因素的实施情况以及护理绩效结果等变量进行了检查和分析。

结果

研究了核心知识管理因素与护理绩效结果之间的关系以及影响绩效结果的因素。发现知识共享文化和组织学习是影响护理绩效的核心因素。

结论

研究结果提供了可用于制定有效知识管理策略以提高医院护理组织护理绩效的基础数据。特别是,在知识管理系统中优先采用知识共享文化和组织学习可能是组织更有效地管理其知识资源、从而提高护理绩效结果并实现更大商业竞争力的一种方法。

与临床实践的相关性

研究结果有助于开发有效且高效的知识管理系统和策略,以增强知识共享文化和组织学习,从而提高医疗保健组织的生产力和竞争力。

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