迈向更富有人情味的医疗体系 评“使医疗充满关爱：危险、前景和观点”
Toward more compassionate healthcare systems Comment on "Enabling compassionate healthcare: perils, prospects and perspectives".
机构信息
The Schwartz Center for Compassionate Healthcare, Boston, MA, USA.
出版信息
Int J Health Policy Manag. 2014 Apr 30;2(4):199-200. doi: 10.15171/ijhpm.2014.41. eCollection 2014 May.
Compassion is central to the purpose of medicine and the care of patients and their families. Compassionate healthcare begins with compassionate people, but cannot be consistently provided without systemic changes that enable clinicians and staff to collaborate and to care. We propose seven essential commitments to foster more compassionate healthcare organizations and systems: a commitment to compassionate leadership, to teach compassion, to value and reward compassionate care, to support clinical caregivers, to involve and partner with patients and families, to build compassion into the organization of healthcare delivery, and a commitment to deepen our understanding of compassion and its impact through research. Acting on these commitments will help us attend with care to the ill, injured, and vulnerable in every interaction.
同情心是医学宗旨以及关爱患者及其家属的核心。富有同情心的医疗保健始于富有同情心的人，但如果没有使临床医生和工作人员能够协作和关爱的系统变革，就无法持续提供这种关怀。我们提出了七个基本承诺，以促进更富有同情心的医疗保健组织和系统：承诺要有富有同情心的领导，承诺要教授同情心，承诺要重视和奖励富有同情心的护理，承诺要支持临床护理人员，承诺要让患者及其家属参与并与之建立伙伴关系，承诺要将同情心融入医疗服务提供的组织中，承诺要通过研究加深我们对同情心及其影响的理解。这些承诺的落实将有助于我们在每一次互动中都悉心照顾患病、受伤和脆弱的人。
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