Falcó Jorge L, Vaquerizo Esteban, Artigas José Ignacio
Grupo de Investigación Tecnodiscap-welltech, I3A, Universidad de Zaragoza, María de Luna 1, Zaragoza 50018, Spain.
Sensors (Basel). 2014 Jun 3;14(6):9776-812. doi: 10.3390/s140609776.
Collaboration among different stakeholders is a key factor in the design of Ambient Assisted Living (AAL) environments and services. Throughout several AAL projects we have found repeated difficulties in this collaboration and have learned lessons by the experience of solving real situations. This paper highlights identified critical items for collaboration among technicians, users, company and institutional stakeholders and proposes as a communication tool for a project steering committee a service description tool which includes information from the different fields in comprehensible format for the others. It was first generated in the MonAMI project to promote understanding among different workgroups, proven useful there, and further tested later in some other smaller AAL projects. The concept of scalable service description has proven useful for understanding of different disciplines and for participatory decision making throughout the projects to adapt to singularities and partial successes or faults of each action. This paper introduces such tool, relates with existing methodologies in cooperation in AAL and describes it with a example to offer to AAL community. Further work on this tool will significantly improve results in user-centered design of sustainable services in AAL.
不同利益相关者之间的合作是环境辅助生活（AAL）环境与服务设计中的关键因素。在多个AAL项目中，我们发现这种合作反复出现困难，并通过解决实际问题的经验吸取了教训。本文重点介绍了技术人员、用户、公司和机构利益相关者之间合作的关键要点，并为项目指导委员会提出了一种服务描述工具作为沟通工具，该工具以易于理解的格式包含来自不同领域的信息。它最初是在MonAMI项目中生成的，用于促进不同工作组之间的理解，在那里被证明是有用的，后来在其他一些较小的AAL项目中进一步进行了测试。可扩展服务描述的概念已被证明有助于理解不同学科，并有助于在整个项目中进行参与式决策，以适应每个行动的独特性以及部分成功或失败。本文介绍了这种工具，将其与AAL合作中的现有方法相关联，并通过一个示例进行描述，以提供给AAL社区。对该工具的进一步研究将显著改善AAL中以用户为中心的可持续服务设计成果。
