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护理工作场所中的欺凌行为。

Workplace bullying in nursing.

出版信息

Workplace Health Saf. 2014 Sep;62(9):370-4. doi: 10.3928/21650799-20140804-04.

Abstract

This research was designed to determine whether nurses are bullied by other staff members and the effects of such behaviors on the nurse victims. This study reports on nurses' interpersonal workplace relationships in a culturally unique environment. The study was conducted with 260 nurses working in three public hospitals. Data were collected using a questionnaire. The majority of nurses were female with bachelor's degrees and reported being assigned duties outside their usual responsibilities, held responsible for coworkers' mistakes, and criticized for job performance although they thought they had done their work properly. Most of the nurses who were bullied experienced health and sleep problems,did not want to go to work, and had communication problems with other staff members. Nearly all of the study nurses received psychological support to solve their problems and believed that the best way to prevent bullying was education.

摘要

本研究旨在确定护士是否受到其他工作人员的欺凌,以及此类行为对护士受害者的影响。本研究报告了在文化独特环境中护士的人际工作场所关系。该研究在三家公立医院对 260 名护士进行了调查。使用问卷收集数据。大多数护士是女性,拥有学士学位,并报告说被分配了超出其通常职责的任务,对同事的错误负责,并因工作表现受到批评,尽管他们认为自己的工作做得很好。大多数遭受欺凌的护士都出现了健康和睡眠问题,不想去上班,并且与其他工作人员存在沟通问题。几乎所有参与研究的护士都获得了解决问题的心理支持,并认为预防欺凌的最佳方法是教育。

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