Department of Arts & Sciences, Holy Family University, Philadelphia, PA, USA.
Early Childhood Education & Human Development, College of Education, Criminal Justice and Human Services, University of Cincinnati, Cincinnati, OH, USA.
J Nurs Manag. 2018 May;26(4):411-419. doi: 10.1111/jonm.12554. Epub 2018 Jan 22.
The purpose of this study was to explore the association between nurses' perceptions and attitudes of teamwork and workplace bullying. A total of 128 nurses in two hospitals in the northeast USA completed three surveys: Attitudes about teamwork survey, Team characteristics survey, and Negative intention questionnaire. A majority of nurses believed that teamwork was an important vehicle for providing quality patient care. Two thirds of the nurses reported the presence of important variables such as leadership, trust and communication on their teams. Despite these positive perceptions, a third of the nurses reported being bullied and half observed others being bullied. A number of effective team skills were associated with fewer occurrences of workplace bullying.
本研究旨在探讨护士对团队合作和工作场所欺凌的看法和态度之间的关系。美国东北部的两家医院共有 128 名护士完成了三项调查：团队合作态度调查、团队特征调查和负面意图问卷。大多数护士认为团队合作是提供优质患者护理的重要手段。三分之二的护士报告说，他们的团队具备领导能力、信任和沟通等重要变量。尽管有这些积极的看法，但仍有三分之一的护士报告受到欺凌，一半的护士观察到他人受到欺凌。许多有效的团队技能与工作场所欺凌的发生次数较少有关。
