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职场霸凌对土耳其护士心理困扰的影响以及护士对霸凌的反应

Influence of Workplace Bullying on Turkish Nurses' Psychological Distress and Nurses' Reactions to Bullying.

作者信息

Bardakçı Ezgi, Günüşen Neslihan Partlak

机构信息

Dokuz Eylül University, Izmir, Turkey.

Dokuz Eylül University, Izmir, Turkey

出版信息

J Transcult Nurs. 2016 Mar;27(2):166-71. doi: 10.1177/1043659614549073. Epub 2014 Sep 5.

DOI:10.1177/1043659614549073
PMID:25193340
Abstract

PURPOSE

The study aims to determine the influence of bullying on nurses' psychological distress.

DESIGN

A descriptive design was adopted. The study sample included 284 nurses of a university hospital in Izmir, Turkey. The Workplace Bullying Behavior Scale and the General Health Questionnaire were used.

RESULTS

After the study was completed, it was determined that nurses with a master's degree were exposed to bullying more and that nurses exposed to bullying suffered higher levels of psychological distress and preferred to keep silent about it. Perpetrators of bullying were mainly head nurses.

DISCUSSION/CONCLUSIONS: Bullying is a common workplace phenomenon, and in most cases, nurses bully each other. Bullied nurses suffer more psychological distress.

IMPLICATIONS

Managers of health care institutions should always remember that nurses have a higher risk of exposure to bullying and that measures should be taken to support nurses.

摘要

目的

本研究旨在确定欺凌行为对护士心理困扰的影响。

设计

采用描述性设计。研究样本包括土耳其伊兹密尔一家大学医院的284名护士。使用了工作场所欺凌行为量表和一般健康问卷。

结果

研究完成后,确定拥有硕士学位的护士更容易受到欺凌,且遭受欺凌的护士心理困扰程度更高,并且倾向于对此保持沉默。欺凌行为的实施者主要是护士长。

讨论/结论:欺凌是一种常见的工作场所现象,在大多数情况下,护士之间相互欺凌。遭受欺凌的护士会承受更多的心理困扰。

启示

医疗机构的管理者应始终牢记,护士遭受欺凌的风险更高,应采取措施支持护士。

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