Walker-Vischer Lisa, Hill Constance, Mendez Suzanne S
Author Affiliations: Clinical Nurse Specialist Pediatrics/PICU, Santa Clara Valley Medical Center, San Jose, and Doctoral Student (Dr Walker-Vischer), California State University, Northern California Consortium, Fresno; Attending Physician (Dr Mendez), Department of Pediatrics, Santa Clara Valley Medical Center, San Jose; Assistant Professor (Dr Hill), Valley Foundation School of Nursing, San Jose State University, California.
J Nurs Adm. 2015 Mar;45(3):152-7. doi: 10.1097/NNA.0000000000000175.
The aim of this study is to describe the experience of Latino parents of hospitalized children during family-centered rounds (FCRs).
Family-centered rounds provide a mechanism to exchange information and facilitate shared decision making. Latino parents may have a suboptimal experience during FCRs. Understanding this experience helps nurse leaders improve patient satisfaction.
Using a convenience sample, written surveys in Spanish were given to 20 parents who had attended at least 2 FCRs. The surveys were translated into English for data analysis.
The narrative data were analyzed for common themes using content analysis. Four themes were identified: valued perception, inclusion and care, facilitated communication, and meeting expectations.
Parents in this study felt that their participation and input were valued and that these positively impacted care. Family-centered rounds helped them understand the plan and facilitated communication when done in Spanish. Nurse leaders play a key role in improving satisfaction and increasing access to translation services or bilingual staff.
本研究旨在描述住院儿童的拉丁裔父母在以家庭为中心的查房(FCRs)期间的经历。
以家庭为中心的查房提供了一种交流信息和促进共同决策的机制。拉丁裔父母在以家庭为中心的查房期间的体验可能并不理想。了解这种体验有助于护士长提高患者满意度。
采用便利抽样法,对至少参加过2次以家庭为中心的查房的20名家长进行了西班牙语书面调查。这些调查问卷被翻译成英语用于数据分析。
使用内容分析法对叙述性数据进行常见主题分析。确定了四个主题:被重视的感觉、包容与关怀、沟通便利以及符合期望。
本研究中的家长认为他们的参与和意见受到重视,并且这些对护理产生了积极影响。以家庭为中心的查房在以西班牙语进行时,有助于他们理解治疗计划并促进沟通。护士长在提高满意度以及增加翻译服务或双语工作人员的可及性方面发挥着关键作用。