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组织评估能力自我评估工具在不同组织中的应用:相似之处与经验教训。

Application of an organizational evaluation capacity self-assessment instrument to different organizations: similarities and lessons learned.

作者信息

Bourgeois Isabelle, Whynot Jane, Thériault Étienne

机构信息

École nationale d'administration publique, University of Québec, 283 boulevard Alexandre-Taché, Gatineau, QC, Canada J8X 3W7.

Whynot & Associates Evaluation and Research Consulting, 824 Dickens Avenue, Ottawa, ON, Canada.

出版信息

Eval Program Plann. 2015 Jun;50:47-55. doi: 10.1016/j.evalprogplan.2015.01.004. Epub 2015 Feb 9.

Abstract

Organizational evaluation capacity (EC) has received significant attention in the evaluation research literature in the past decade. Much of the focus has been on defining organizational evaluation capacity, which can be thought of as the competencies and structures required to conduct high-quality evaluation studies (capacity to do), as well as the organization's ability to integrate evaluation findings into its decision-making processes (capacity to use). This paper seeks to contribute to this growing body of knowledge through a multiple case study of EC across three different organizations (e.g., non-profit, provincial government and federal government, herein named sectors); the novelty of this particular study is that each case study is based on the use of a common measurement tool developed by Bourgeois, Toews, Whynot and Lamarche (2013). The cross-case analysis presented in the paper reveals that evaluation capacity tends to be higher, both in terms of capacity to do and capacity to use, in organizations that have developed systematic mechanisms to institute an evaluation culture within their walls. Interestingly, however, we also found that capacity to use does not first require capacity to do, as evidenced in the non-profit organization under study.

摘要

在过去十年中,组织评估能力(EC)在评估研究文献中受到了广泛关注。大部分焦点都集中在定义组织评估能力上,这可以被视为开展高质量评估研究所需的能力和结构(执行能力),以及组织将评估结果整合到其决策过程中的能力(运用能力)。本文旨在通过对三个不同组织(例如非营利组织、省政府和联邦政府,以下简称部门)的组织评估能力进行多案例研究,为这一不断增长的知识体系做出贡献;这项特定研究的新颖之处在于,每个案例研究都基于使用了由布尔乔亚、托伊斯、怀诺特和拉马尔什(2013年)开发的通用测量工具。本文所呈现的跨案例分析表明,在那些已建立系统机制以在其内部营造评估文化的组织中,无论是在执行能力还是运用能力方面,评估能力往往都更高。然而,有趣的是,我们还发现,正如在所研究的非营利组织中所证明的那样,运用能力并不首先需要执行能力。

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