Chulkova V A, Pestereva E V
Vopr Onkol. 2014;60(5):643-6.
During the process of own professional activities any oncologist has to interact with a patient who experiences severe psycho-emotional stress, accompanied by painful sufferings. Successful communication between a doctor and a patient influences on patient's attitude to treatment. An oncologist should be able to possess professional communication skills, which allow interacting more effectively with patients. Among communication skills the authors consider the following items: presence, empathy, sharing of feelings, active listening, marking the temporal and spatial boundaries.
在自己的专业活动过程中,任何肿瘤学家都必须与经历严重心理情绪压力并伴有痛苦折磨的患者进行互动。医生与患者之间的成功沟通会影响患者对治疗的态度。肿瘤学家应该能够具备专业的沟通技巧,以便更有效地与患者互动。在沟通技巧方面,作者认为有以下几点:陪伴、同理心、情感分享、积极倾听、明确时间和空间界限。