Pantaleoni J L, Stevens L A, Mailes E S, Goad B A, Longhurst C A
Department of Pediatrics, Stanford University School of Medicine , Stanford, California ; Department of Clinical Informatics, Stanford Children's Health , Palo Alto, California.
Department of Clinical Informatics, Stanford Children's Health , Palo Alto, California.
Appl Clin Inform. 2015 Feb 11;6(1):80-95. doi: 10.4338/ACI-2014-09-CR-0076. eCollection 2015.
End-user training is an essential element of electronic medical record (EMR) implementation and frequently suffers from minimal institutional investment. In addition, discussion of successful EMR training programs for physicians is limited in the literature. The authors describe a successful physician-training program at Stanford Children's Health as part of a large scale EMR implementation. Evaluations of classroom training, obtained at the conclusion of each class, revealed high physician satisfaction with the program. Free-text comments from learners focused on duration and timing of training, the learning environment, quality of the instructors, and specificity of training to their role or department. Based upon participant feedback and institutional experience, best practice recommendations, including physician engagement, curricular design, and assessment of proficiency and recognition, are suggested for future provider EMR training programs. The authors strongly recommend the creation of coursework to group providers by common workflow.
终端用户培训是电子病历(EMR)实施的一个重要组成部分,并且经常面临机构投入极少的问题。此外,文献中关于针对医生的成功EMR培训项目的讨论有限。作者将斯坦福儿童健康中心一个成功的医生培训项目描述为大规模EMR实施的一部分。在每堂课结束时获得的课堂培训评估显示,医生对该项目满意度很高。学习者的自由文本评论集中在培训的时长和时间安排、学习环境、教师质量以及培训对其角色或部门的针对性。基于参与者的反馈和机构经验,针对未来的医疗服务提供者EMR培训项目,提出了包括医生参与度、课程设计以及熟练程度评估和认可等方面的最佳实践建议。作者强烈建议创建课程,以便按常见工作流程对医疗服务提供者进行分组。