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针对愿景的辅导与针对改进需求的辅导:关于在实时高管辅导课程中培养积极和消极情绪的不同影响的初步调查。

Coaching to vision versus coaching to improvement needs: a preliminary investigation on the differential impacts of fostering positive and negative emotion during real time executive coaching sessions.

作者信息

Howard Anita R

机构信息

Department of Organizational Behavior, Weatherhead School of Management, Case Western Reserve University Cleveland, OH, USA.

出版信息

Front Psychol. 2015 Apr 24;6:455. doi: 10.3389/fpsyg.2015.00455. eCollection 2015.

Abstract

Drawing on intentional change theory (ICT; Boyatzis, 2006), this study examined the differential impact of inducing coaching recipients' vision/positive emotion versus improvement needs/negative emotion during real time executive coaching sessions. A core aim of the study was to empirically test two central ICT propositions on the effects of using the coached person's Positive Emotional Attractor (vision/PEA) versus Negative Emotional Attractor (improvement needs/NEA) as the anchoring framework of a onetime, one-on-one coaching session on appraisal of 360° feedback and discussion of possible change goals. Eighteen coaching recipients were randomly assigned to two coaching conditions, the coaching to vision/PEA condition and the coaching to improvement needs/NEA condition. Two main hypotheses were tested. Hypothesis1 predicted that participants in the vision/PEA condition would show higher levels of expressed positive emotion during appraisal of 360° feedback results and discussion of change goals than recipients in the improvement needs/NEA condition. Hypothesis2 predicted that vision/PEA participants would show lower levels of stress immediately after the coaching session than improvement needs/NEA participants. Findings showed that coaching to vision/the PEA fostered significantly lower levels of expressed negative emotion and anger during appraisal of 360° feedback results as compared to coaching to improvements needs/the NEA. Vision-focused coaching also fostered significantly greater exploration of personal passions and future desires, and more positive engagement during 360° feedback appraisal. No significant differences between the two conditions were found in emotional processing during discussion of change goals or levels of stress immediately after the coaching session. Current findings suggest that vision/PEA arousal versus improvement needs/NEA arousal impact the coaching process in quite different ways; that the coach's initial framing of the session predominantly in the PEA (or, alternatively, predominantly in the NEA) fosters emotional processing that is driven by this initial framing; and that both the PEA (and associated positive emotions) and NEA (and associated negative emotions) play an important and recurrent role in shaping the change process. Further study on these outcomes will enable researchers to shed more light on the differential impact of the PEA versus NEA on intentional change, and how to leverage the benefits of both emotional attractors. Findings also suggest that coaches can benefit from better understanding the importance of tapping intrinsic motivation and personal passions through coaching to vision/the PEA. Coaches additionally may benefit from better understanding how to leverage the long-term advantages, and restorative benefits, of positive emotions during coaching engagements. The findings also highlight coaches' need to appreciate the impact of timing effects on coaching intentional change, and how coaches can play a critical role in calibrating the pace and focus of work on intentional change. Early arousal of the coachee's PEA, accompanied by recurrent PEA-NEA induction, may help coachees be/become more creative, optimistic, and resilient during a given change process. Overall, primary focus on vision/PEA and secondary focus on improvement needs/NEA may better equip coaches and coaching recipients to work together on building robust learning, development, and change. Keywords-133pt executive coaching, vision, improvement needs, positive emotion, negative emotion, emotional appraisal, intentional change, positive psychology.

摘要

本研究借鉴意向性改变理论(ICT;博亚齐斯,2006),考察了在实时高管教练辅导环节中,激发教练辅导对象的愿景/积极情绪与改进需求/消极情绪所产生的不同影响。该研究的一个核心目标是,通过实证检验ICT的两个核心命题,即运用被辅导者的积极情绪吸引因素(愿景/积极情绪吸引因素)与消极情绪吸引因素(改进需求/消极情绪吸引因素),作为一次性一对一辅导环节的锚定框架,对360度反馈评估及可能的变革目标讨论所产生的影响。18名教练辅导对象被随机分配到两种辅导条件下,即愿景/积极情绪吸引因素辅导条件和改进需求/消极情绪吸引因素辅导条件。检验了两个主要假设。假设1预测,在对360度反馈结果进行评估以及讨论变革目标时,愿景/积极情绪吸引因素辅导条件下的参与者所表现出的积极情绪水平,会高于改进需求/消极情绪吸引因素辅导条件下的接受辅导者。假设2预测,辅导环节结束后,愿景/积极情绪吸引因素组的参与者所表现出的压力水平,会低于改进需求/消极情绪吸引因素组的参与者。研究结果表明,与针对改进需求/消极情绪吸引因素的辅导相比,针对愿景/积极情绪吸引因素的辅导在对360度反馈结果进行评估时,所激发的消极情绪和愤怒水平显著更低。以愿景为导向的辅导还显著促进了对个人热情和未来愿望的更多探索,以及在360度反馈评估期间更积极的参与。在讨论变革目标时的情绪处理过程或辅导环节结束后立即出现的压力水平方面,未发现两种条件之间存在显著差异。当前研究结果表明,激发愿景/积极情绪吸引因素与激发改进需求/消极情绪吸引因素对辅导过程的影响截然不同;教练对辅导环节的初始框架构建主要围绕积极情绪吸引因素(或者,相反地,主要围绕消极情绪吸引因素),会促进由该初始框架驱动的情绪处理;并且积极情绪吸引因素(以及相关的积极情绪)和消极情绪吸引因素(以及相关的消极情绪)在塑造变革过程中都发挥着重要且反复出现的作用。对这些结果的进一步研究将使研究人员能够更清楚地了解积极情绪吸引因素与消极情绪吸引因素对意向性改变的不同影响,以及如何利用这两种情绪吸引因素的益处。研究结果还表明,教练可以从更好地理解通过针对愿景/积极情绪吸引因素的辅导来挖掘内在动机和个人热情的重要性中受益。教练还可能从更好地理解如何在辅导过程中利用积极情绪的长期优势和恢复性益处中受益。研究结果还凸显了教练需要认识到时机效应对辅导意向性改变的影响,以及教练如何能够在调整意向性改变工作的节奏和重点方面发挥关键作用。在给定的变革过程中,尽早激发被辅导者的积极情绪吸引因素,并反复进行积极情绪吸引因素 - 消极情绪吸引因素的引导,可能有助于被辅导者变得更有创造力、更乐观且更具复原力。总体而言,主要关注愿景/积极情绪吸引因素,次要关注改进需求/消极情绪吸引因素,可能会更好地使教练和教练辅导对象共同努力,构建强大的学习、发展和变革能力。关键词 - 133pt高管教练辅导、愿景、改进需求、积极情绪、消极情绪、情绪评估、意向性改变、积极心理学

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3656/4408757/13fbed46afb4/fpsyg-06-00455-g001.jpg

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