Schimmack Simon, Hinz Ulf, Wagner Andreas, Schmidt Thomas, Strothmann Hendrik, Büchler Markus W, Schmitz-Winnenthal Hubertus
University Hospital of General, Visceral and Transplantation Surgery of Heidelberg, Im Neuenheimer Feld 110, Heidelberg, 69120, Germany.
Biomathematician, University Hospital of General, Visceral and Transplantation Surgery of Heidelberg, Im Neuenheimer Feld 110, Heidelberg, 69120, Germany.
Health Econ Rev. 2014 Sep 16;4:14. doi: 10.1186/s13561-014-0014-6. eCollection 2014.
The introduction of the European Working Time Directive (EWTD) has greatly reduced training hours of surgical residents, which translates into 30% less surgical and clinical experience. Such a dramatic drop in attendance has serious implications such compromised quality of medical care. As the surgical department of the University of Heidelberg, our goal was to establish a model that was compliant with the EWTD while avoiding reduction in quality of patient care and surgical training.
We first performed workload analyses and performance statistics for all working areas of our department (operation theater, emergency room, specialized consultations, surgical wards and on-call duties) using personal interviews, time cards, medical documentation software as well as data of the financial- and personnel-controlling sector of our administration. Using that information, we specifically designed an EWTD-compatible work model and implemented it.
Surgical wards and operating rooms (ORs) were not compliant with the EWTD. Between 5 pm and 8 pm, three ORs were still operating two-thirds of the time. By creating an extended work shift (7:30 am-7:30 pm), we effectively reduced the workload to less than 49% from 4 pm and 8 am, allowing the combination of an eight-hour working day with a 16-hour on call duty; thus, maximizing surgical resident training and ensuring patient continuity of care while maintaining EDTW guidelines.
A precise workload analysis is the key to success. The Heidelberg New Working Time Model provides a legal model, which, by avoiding rotating work shifts, assures quality of patient care and surgical training.
《欧洲工作时间指令》(EWTD)的引入大幅减少了外科住院医师的培训时长,这意味着外科和临床经验减少了30%。如此显著的出勤下降对医疗质量产生了严重影响。作为海德堡大学外科系,我们的目标是建立一个符合EWTD要求的模式,同时避免患者护理质量和外科培训的下降。
我们首先通过个人访谈、考勤卡、医疗文档软件以及我们行政部门财务和人事控制部门的数据,对本部门所有工作领域(手术室、急诊室、专科会诊、外科病房和值班)进行了工作量分析和绩效统计。利用这些信息,我们专门设计了一个与EWTD兼容的工作模式并予以实施。
外科病房和手术室不符合EWTD要求。下午5点至8点之间,三分之二的时间里仍有三间手术室在运作。通过设置延长工作班次(上午7:30至下午7:30),我们有效地将下午4点至上午8点的工作量减少到了49%以下,实现了八小时工作日与16小时值班的结合;从而在维持EDTW指导原则的同时,最大限度地增加外科住院医师培训并确保患者护理的连续性。
精确的工作量分析是成功的关键。海德堡新工作时间模式提供了一个合法的模式,通过避免轮班工作,确保了患者护理质量和外科培训质量。