Kump Barbara, Moskaliuk Johannes, Cress Ulrike, Kimmerle Joachim
Knowledge Construction Lab, Knowledge Media Research Center, Tuebingen Germany ; Department of Human Resources and Organisation, University of Applied Sciences for Management and Communication, Vienna Austria.
Department of Applied Cognitive Psychology and Media Psychology, University of Tuebingen Tuebingen, Germany.
Front Psychol. 2015 Sep 30;6:1489. doi: 10.3389/fpsyg.2015.01489. eCollection 2015.
Contemporary research into socio-cognitive foundations of organizational learning tends to disregard the distinction between declarative and non-declarative knowledge. By reviewing the literature from organizational learning research and cognitive psychology we explain that this distinction is crucial. We describe the foundations of organizational learning by referring to models that consider the interplay between individual and collective knowledge-related processes in organizations. We highlight the existence of a research gap resulting from the finding that these approaches have widely neglected the existence of different types of knowledge. We then elaborate on characteristics of declarative and non-declarative knowledge in general, consider organizations as structures of distributed cognition, and discuss the relationship between organizational knowledge and practice. Subsequently, we examine the role of declarative and non-declarative knowledge in the context of organizational learning. Here, we analyze (1) the cognitive and social mechanisms underlying the development of declarative and non-declarative knowledge within structures of distributed cognition; and (2) the relationship between alterations in declarative and non-declarative types of knowledge on the one hand and changes in organizational practice on the other. Concluding, we discuss implications of our analysis for organizational learning research. We explain how our integrative perspective may offer starting points for a refined understanding of the sub-processes involved in organizational learning and unlearning and may support a better understanding of practical problems related to organizational learning and change.
当代对组织学习的社会认知基础的研究往往忽视了陈述性知识和非陈述性知识之间的区别。通过回顾组织学习研究和认知心理学的文献,我们解释了这种区别至关重要。我们通过参考那些考虑组织中个体与集体知识相关过程之间相互作用的模型来描述组织学习的基础。我们强调了一个研究差距的存在,这一差距源于这些方法广泛忽视了不同类型知识的存在这一发现。然后我们详细阐述了陈述性知识和非陈述性知识的一般特征,将组织视为分布式认知的结构,并讨论组织知识与实践之间的关系。随后,我们考察陈述性知识和非陈述性知识在组织学习背景下的作用。在此,我们分析:(1)分布式认知结构中陈述性知识和非陈述性知识发展背后的认知和社会机制;(2)一方面陈述性知识和非陈述性知识类型的变化与另一方面组织实践变化之间的关系。最后,我们讨论我们的分析对组织学习研究的影响。我们解释我们的综合视角如何能为更精细地理解组织学习和忘却过程中所涉及的子过程提供起点,并可能有助于更好地理解与组织学习和变革相关的实际问题。