Burgoon Judee K
Center for the Management of Information, Eller College of Management, University of Arizona Tucson, AZ, USA.
Front Psychol. 2015 Dec 24;6:1965. doi: 10.3389/fpsyg.2015.01965. eCollection 2015.
Deception is thought to be more effortful than telling the truth. Empirical evidence from many quarters supports this general proposition. However, there are many factors that qualify and even reverse this pattern. Guided by a communication perspective, I present a baker's dozen of moderators that may alter the degree of cognitive difficulty associated with producing deceptive messages. Among sender-related factors are memory processes, motivation, incentives, and consequences. Lying increases activation of a network of brain regions related to executive memory, suppression of unwanted behaviors, and task switching that is not observed with truth-telling. High motivation coupled with strong incentives or the risk of adverse consequences also prompts more cognitive exertion-for truth-tellers and deceivers alike-to appear credible, with associated effects on performance and message production effort, depending on the magnitude of effort, communicator skill, and experience. Factors related to message and communication context include discourse genre, type of prevarication, expected response length, communication medium, preparation, and recency of target event/issue. These factors can attenuate the degree of cognitive taxation on senders so that truth-telling and deceiving are similarly effortful. Factors related to the interpersonal relationship among interlocutors include whether sender and receiver are cooperative or adversarial and how well-acquainted they are with one another. A final consideration is whether the unit of analysis is the utterance, turn at talk, episode, entire interaction, or series of interactions. Taking these factors into account should produce a more nuanced answer to the question of when deception is more difficult than truth-telling.
人们认为欺骗比讲真话更费精力。来自诸多方面的实证证据支持这一普遍观点。然而,有许多因素会限定甚至扭转这种模式。从交流视角出发,我列举了十三个调节因素,它们可能会改变生成欺骗性信息所涉及的认知难度程度。在与发送者相关的因素中,有记忆过程、动机、诱因和后果。说谎会增加与执行记忆、抑制不必要行为以及任务切换相关的脑区网络的激活,而讲真话时则不会出现这种情况。强烈的动机加上强大的诱因或不良后果的风险,也会促使讲真话者和说谎者都付出更多的认知努力,以使自己显得可信,这对表现和信息生成努力会产生相关影响,具体取决于努力程度、沟通者技能和经验。与信息及交流情境相关的因素包括话语类型、搪塞的类型、预期回应长度、交流媒介、准备情况以及目标事件/问题的新近程度。这些因素可以减轻发送者的认知负担,从而使讲真话和欺骗所费精力相当。与对话者之间人际关系相关的因素包括发送者和接收者是合作还是对抗关系,以及他们彼此的熟悉程度。最后要考虑的是分析单位是话语、轮流发言、情节、整个互动还是一系列互动。考虑到这些因素,对于欺骗何时比讲真话更难这个问题,应该能给出一个更细致入微的答案。