Matharoo Manmeet, Sevdalis Nick, Thillai Muhunthan, Bouri Sonia, Marjot Thomas, Haycock Adam, Thomas-Gibson Siwan
UK.
BMJ Qual Improv Rep. 2015 Feb 11;4(1). doi: 10.1136/bmjquality.u206344.w2567. eCollection 2015.
Gastrointestinal endoscopy is a widely used diagnostic and therapeutic procedure both within the United Kingdom and worldwide. With an increasingly older population the potential for complications is increased. The Wolfson Unit for Endoscopy at St. Mark's Hospital in London is a tertiary referral centre, which conducts over 14,000 endoscopic procedures annually. However, despite this high throughput, our baseline observations were that the procedure for safety checks was highly variable. Over a seven-day period we conducted a questionnaire-based survey to all staff members involved with endoscopy within our unit. We found that there was little consensus between team members, both in terms of essential safety checks and designating responsibility for the checks. A panel of experts was convened in order to devise a safety checklist and a strategy for increasing compliance with the checklist among all staff members. Using a combination of electronic and physical reminders and incentives, we found that there was a significant increase in completed checklist (53% to 66%, p = 0.021) and decrease in the number of checklists left blank post intervention (10% to 2%, p=0.03). We believe that post implementation validation of safety checklists is an important method to ensure their proper use.
胃肠内镜检查在英国乃至全球都是一种广泛应用的诊断和治疗手段。随着人口老龄化加剧,并发症的发生风险也在增加。伦敦圣马克医院的沃尔夫森内镜科是一家三级转诊中心,每年开展超过14000例内镜检查。然而,尽管检查量如此之高,我们的基线观察结果显示,安全检查流程差异很大。在为期七天的时间里,我们对科室所有参与内镜检查的工作人员进行了问卷调查。我们发现,团队成员之间在基本安全检查以及检查责任指定方面几乎没有达成共识。于是召集了一个专家小组,以制定一份安全检查表以及提高所有工作人员对检查表依从性的策略。通过结合使用电子和实体提醒及激励措施,我们发现检查表的完成率显著提高(从53%提高到66%,p = 0.021),干预后空白检查表的数量减少(从10%降至2%,p = 0.03)。我们认为,安全检查表实施后的验证是确保其正确使用的重要方法。