魅力的足迹:欧洲核子研究组织社交媒体平台上公众参与粒子物理学的数字痕迹。

Footprints of Fascination: Digital Traces of Public Engagement with Particle Physics on CERN's Social Media Platforms.

作者信息

Kahle Kate, Sharon Aviv J, Baram-Tsabari Ayelet

机构信息

Education, Communication and Outreach Group, Editorial Content Development Section, CERN, Geneva, Switzerland.

Faculty of Education in Science and Technology, Technion-Israel Institute of Technology, Haifa, Israel.

出版信息

PLoS One. 2016 May 27;11(5):e0156409. doi: 10.1371/journal.pone.0156409. eCollection 2016.

Abstract

Although the scientific community increasingly recognizes that its communication with the public may shape civic engagement with science, few studies have characterized how this communication occurs online. Social media plays a growing role in this engagement, yet it is not known if or how different platforms support different types of engagement. This study sets out to explore how users engage with science communication items on different platforms of social media, and what are the characteristics of the items that tend to attract large numbers of user interactions. Here, user interactions with almost identical items on five of CERN's social media platforms were quantitatively compared over an eight-week period, including likes, comments, shares, click-throughs, and time spent on CERN's site. The most popular items were qualitatively analyzed for content features. Findings indicate that as audience size of a social media platform grows, the total rate of engagement with content tends to grow as well. However, per user, engagement tends to decline with audience size. Across all platforms, similar topics tend to consistently receive high engagement. In particular, awe-inspiring imagery tends to frequently attract high engagement across platforms, independent of newsworthiness. To our knowledge, this study provides the first cross-platform characterization of public engagement with science on social media. Findings, although focused on particle physics, have a multidisciplinary nature; they may serve to benchmark social media analytics for assessing science communication activities in various domains. Evidence-based suggestions for practitioners are also offered.

摘要

尽管科学界越来越认识到其与公众的沟通可能会塑造公众对科学的参与度,但很少有研究描述这种沟通在网上是如何发生的。社交媒体在这种参与中发挥着越来越大的作用,但尚不清楚不同平台是否以及如何支持不同类型的参与。本研究旨在探讨用户如何在不同的社交媒体平台上参与科学传播内容,以及哪些内容特征的项目往往会吸引大量用户互动。在此,在为期八周的时间里,对用户在欧洲核子研究中心(CERN)五个社交媒体平台上与几乎相同的内容的互动进行了定量比较,包括点赞、评论、分享、点击量以及在CERN网站上花费的时间。对最受欢迎的内容进行了内容特征的定性分析。研究结果表明,随着社交媒体平台受众规模的扩大,内容的总参与率也往往会提高。然而,就每个用户而言,参与度往往会随着受众规模的扩大而下降。在所有平台上,相似的主题往往持续获得高参与度。特别是,令人惊叹的图像往往在各平台上频繁吸引高参与度,而与新闻价值无关。据我们所知,本研究首次对社交媒体上公众对科学的参与进行了跨平台描述。研究结果虽然聚焦于粒子物理学,但具有多学科性质;它们可用于为评估各领域科学传播活动的社交媒体分析提供基准。还为从业者提供了基于证据的建议。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0dd2/4883777/ff73eee77ae6/pone.0156409.g001.jpg

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