Thorpe Julia Rosemary, Rønn-Andersen Kristoffer V H, Bień Paulina, Özkil Ali Gürcan, Forchhammer Birgitte Hysse, Maier Anja M
Department of Management Engineering , Technical University of Denmark , Kgs. Lyngby 2800 , Denmark.
Department of Mechanical Engineering , Technical University of Denmark , Kgs. Lyngby 2800 , Denmark.
Healthc Technol Lett. 2016 Nov 2;3(4):297-302. doi: 10.1049/htl.2016.0057. eCollection 2016 Dec.
Smart mobile and wearable technology offers exciting opportunities to support people with dementia (PwD). Its ubiquity and popularity could even benefit user adoption - a great challenge for assistive technology (AT) for PwD that calls for user-centred design (UCD) methods. This study describes a user-centred approach to developing and testing AT based on off-the-shelf pervasive technologies. A prototype is created by combining a smartphone, smartwatch and various applications to offer six support features. This is tested among five end-users (PwD) and their caregivers. Controlled usability testing was followed by field testing in a real-world context. Data is gathered from video recordings, interaction logs, system usability scale questionnaires, logbooks, application usage logs and interviews structured on the unified theory of acceptance and use of technology model. The data is analysed to evaluate usability, usefulness and user acceptance. Results show some promise for user adoption, but highlight challenges to be overcome, emphasising personalisation and familiarity as key considerations. The complete findings regarding usability issues, usefulness of support features and four identified adoption profiles are used to provide a set of recommendations for practitioners and further research. These contribute toward UCD practices for improved smart, pervasive AT for dementia.
智能移动和可穿戴技术为支持痴呆症患者提供了令人兴奋的机会。其普遍性和受欢迎程度甚至可能有利于用户采用——这对痴呆症患者的辅助技术（AT）来说是一个巨大挑战，而这需要以用户为中心的设计（UCD）方法。本研究描述了一种基于现成普及技术开发和测试辅助技术的以用户为中心的方法。通过结合智能手机、智能手表和各种应用程序创建了一个原型，以提供六种支持功能。这在五名最终用户（痴呆症患者）及其护理人员中进行了测试。在进行受控可用性测试之后，在实际环境中进行了实地测试。从视频记录、交互日志、系统可用性量表问卷、日志、应用程序使用日志以及基于技术接受与使用统一理论模型构建的访谈中收集数据。对数据进行分析以评估可用性、有用性和用户接受度。结果显示了用户采用方面的一些希望，但也突出了需要克服的挑战，强调个性化和熟悉度是关键考虑因素。关于可用性问题、支持功能的有用性以及四个确定的采用概况的完整研究结果被用于为从业者和进一步研究提供一系列建议。这些有助于以用户为中心的实践，以改进针对痴呆症的智能普及辅助技术。
