Kakyo Tracy Alexis, Xiao Lily Dongxia
Department of Nursing and Midwifery, Muni University, Arua, Uganda.
School of Nursing and Midwifery, Faculty of Medicine, Nursing and Health Sciences, Flinders University, Adelaide, South Australia, Australia.
Nurs Health Sci. 2017 Jun;19(2):244-249. doi: 10.1111/nhs.12338. Epub 2017 Mar 9.
Ensuring safe and quality care for patients in hospitals is an important part of a nurse manager's role. Continuous quality improvement has been identified as one approach that leads to the delivery of quality care services to patients and is widely used by nurse managers to improve patient care. Nurse managers' experiences in initiating continuous quality improvement activities in resource-poor healthcare settings remain largely unknown. Research evidence is highly demanded in these settings to address disease burden and evidence-based practice. This interpretive qualitative study was conducted to gain an understanding of nurse managers' Continuous Quality Improvement experiences in rural hospitals in Uganda. Nurse managers in rural healthcare settings used their role to prioritize quality improvement activities, monitor the Continuous Quality Improvement process, and utilize in-service education to support continuous quality improvement. The nurse managers in our sample encountered a number of barriers during the implementation of Continuous Quality Improvement, including: limited patient participation, lack of materials, and limited human resources. Efforts to address the challenges faced through good governance and leadership development require more attention.
确保医院患者获得安全和优质护理是护士长职责的重要组成部分。持续质量改进已被视为一种能够为患者提供优质护理服务的方法,并且被护士长广泛用于改善患者护理。护士长在资源匮乏的医疗环境中启动持续质量改进活动的经验在很大程度上仍不为人所知。在这些环境中,迫切需要研究证据来应对疾病负担和循证实践。本解释性定性研究旨在了解乌干达农村医院护士长的持续质量改进经验。农村医疗环境中的护士长利用其角色对质量改进活动进行优先排序,监测持续质量改进过程,并利用在职教育来支持持续质量改进。我们样本中的护士长在实施持续质量改进过程中遇到了一些障碍,包括:患者参与度有限、物资短缺和人力资源有限。通过良好治理和领导力发展来应对所面临挑战的努力需要更多关注。