Desselle Shane P, Holmes Erin R
College of Pharmacy, Touro University California, Vallejo, CA.
School of Pharmacy, University of Mississippi, University, MS.
Am J Health Syst Pharm. 2017 Jul 1;74(13):981-991. doi: 10.2146/ajhp160666. Epub 2017 May 18.
The results of the 2015 National Certified Pharmacy Technician Workforce Survey are described.
A survey was e-mailed to a randomized sample of 5,000 certified pharmacy technicians (CPhTs) throughout the United States, with response reminders employed. Survey items eliciting demographic and work characteristics and work life attitudes were generated from the literature and qualitative interviews. This study aimed to describe job satisfaction, sources of stress, profession and employer commitment, education and training, and reasons for entry into the profession among CPhTs and determine relationships between those variables and CPhTs' level of involvement in various work activities, with particular attention paid to differences in practice setting. Frequency statistics, correlation analysis, and means testing were used to meet study objectives and identify significant differences.
A total of 516 CPhTs currently working as a pharmacy technician responded to the survey. The CPhTs reported high levels of involvement in more traditional activities but less involvement in those that involve greater cognitive load. Respondents reported moderate levels of job satisfaction and commitment and somewhat high levels of stress overall. Most CPhTs chose to be a pharmacy technician because they desired to enter a healthcare field and help people and were recruited. CPhTs derived benefit from all aspects of education and training evaluated and most from on-the-job training. Perceived value of education and training was associated with higher satisfaction and commitment and with lower stress. There were a number of differences in these work life attitudes across practice settings and by involvement in various job functions.
The results of the survey indicated that job satisfaction and commitment were moderate and that stress levels were somewhat high among CPhTs. There were a number of differences in work life attitudes across practice settings and by involvement in various job activities.
描述2015年国家认证药剂师劳动力调查的结果。
通过电子邮件向美国5000名认证药剂师（CPhT）的随机样本发送调查问卷，并采用回复提醒。从文献和定性访谈中生成了关于人口统计学、工作特征和工作生活态度的调查项目。本研究旨在描述CPhT的工作满意度、压力来源、职业和雇主承诺、教育和培训以及进入该职业的原因，并确定这些变量与CPhT参与各种工作活动水平之间的关系，特别关注实践环境的差异。使用频率统计、相关分析和均值检验来实现研究目标并识别显著差异。
共有516名目前担任药剂师的CPhT回复了调查。CPhT报告称，他们更多地参与传统活动，但较少参与那些认知负荷较大的活动。受访者报告的工作满意度和承诺水平适中，总体压力水平略高。大多数CPhT选择成为药剂师是因为他们希望进入医疗保健领域并帮助他人，并且是被招募而来。CPhT从评估的教育和培训的各个方面都获得了益处，其中在职培训的受益最多。对教育和培训的感知价值与更高的满意度和承诺以及更低的压力相关。这些工作生活态度在不同的实践环境和参与各种工作职责方面存在一些差异。
调查结果表明，CPhT的工作满意度和承诺水平适中，压力水平略高。在不同的实践环境和参与各种工作活动方面，工作生活态度存在一些差异。
