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[物理治疗师中的职业倦怠综合征]

[Burnout syndrome among physiotherapists].

作者信息

Owczarek Krzysztof, Wojtowicz Stanisław, Pawłowski Witold, Białoszewski Dariusz

机构信息

Zakład Psychologii Medycznej, Warszawski Uniwersytet Medyczny, Warszawa, Polska.

Studium Medycyny Katastrof, Warszawski Uniwersytet Medyczny, Warszawa, Polska.

出版信息

Wiad Lek. 2017;70(3 pt 2):537-542.

Abstract

BACKGROUND

Burnout is a syndrome of emotional exhaustion, depersonalization, and a reduced sense of personal accomplishment. Symptoms of burnout include mental and physical exhaustion, accompanied by psychosomatic disorders and emotional problems. Burnout occurs most often in people employed in occupations requiring working with people (human services) as a result of coping with stress and experience numerous failures at work. The aim of the research is the analysis of burnout among physiotherapists and demographic factors and conditions that may contribute to the burnout.

MATERIAL AND METHODS

212 (137 woman and 75 man) physiotherapists completed an anonymous questionnaire to assess burnout created by Owczarek and Olczyk. The age of respondents ranged between 20 to 56 years, with work experience from several months to more than 30 years.

RESULTS

Total score of burnout was 115,66 (SD 21,78). On the scale of attitude to work 36,82 was achieved, workload - 34,76, contact with the patient - 27,54, and an attitude towards stress - 16,54, which means that the result obtained fit in the lower zone including average results concerning the level of burnout. Women had a higher level of professional burnout than men. Respondents who reported that their working conditions are not conducive to achieving therapeutic success (quality of equipment, size of treatment rooms, treatment technologies), exhibited a higher level of burnout. The average result of the level of burnout among physiotherapists is lower than all the results obtained in other occupational groups of health care workers, lead with the same diagnostic tool.

CONCLUSIONS

Burnout syndrome among practicing physiotherapists require further study, taking into account the type and quality of jobs, but also the level of referral among professional physiotherapists.

摘要

背景

职业倦怠是一种情感耗竭、人格解体和个人成就感降低的综合征。职业倦怠的症状包括身心疲惫,伴有身心障碍和情绪问题。职业倦怠最常发生在从事与人打交道工作(人类服务行业)的人群中,这是由于应对压力和在工作中经历多次失败所致。本研究的目的是分析物理治疗师的职业倦怠情况以及可能导致职业倦怠的人口统计学因素和条件。

材料与方法

212名(137名女性和75名男性)物理治疗师完成了一份由奥夫恰雷克和奥尔奇克编制的用于评估职业倦怠的匿名问卷。受访者年龄在20至56岁之间,工作经验从几个月到30多年不等。

结果

职业倦怠总分是115.66(标准差21.78)。在工作态度量表上得分为36.82,工作量方面为34.76,与患者接触方面为27.54,对压力的态度方面为16.54,这意味着所获得的结果处于较低区间,包括职业倦怠水平的平均结果。女性的职业倦怠水平高于男性。那些报告其工作条件不利于取得治疗成功(设备质量、治疗室大小、治疗技术)的受访者,表现出更高的职业倦怠水平。与使用相同诊断工具得出的其他医护职业群体的所有结果相比,物理治疗师职业倦怠水平的平均结果更低。

结论

考虑到工作类型和质量以及专业物理治疗师之间的转诊水平,执业物理治疗师中的职业倦怠综合征需要进一步研究。

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