The Zucker Hillside Hospital, Psychiatry Research, Northwell Health, New York, NY, USA.
Hofstra Northwell School of Medicine, Hempstead, NY, USA.
J Med Syst. 2017 Aug;41(8):128. doi: 10.1007/s10916-017-0776-6. Epub 2017 Jul 22.
The purpose of this review was to identify and classify key criteria concepts related to the evaluation of user-facing eHealth programs. In line with the PRISMA statement methodology, computer searches of relevant databases were conducted for studies published between January 1, 2000 and March 1, 2016 that contained explicit quality criteria related to mHealth and eHealth products. Reference lists of included articles, review articles, and grey literature (e.g., books, websites) were searched for additional sources. A team of nine experts led by the first author was gathered to support the classification of these criteria. Identified criteria were extracted, grouped and organized using an inductive thematic analysis. Eighty-four sources - emanating from 26 different courtiers - were included in this review. The team extracted 454 criteria that were grouped into 11 quality domains, 58 criteria concepts and 134 concepts' sub-groups. Quality domains were: Usability, Visual Design, User Engagement, Content, Behavior Change/Persuasive Design, Influence of Social Presence, Therapeutic Alliance, Classification, Credibility/Accountability, and Privacy/Security. Findings suggest that authors around the globe agree on key criteria concepts when evaluating user-facing eHealth products. The high proportion of new published criteria in the second half of this review time-frame (2008-2016), and more specifically, the high proportion of criteria relating to persuasive design, therapeutic alliance and privacy/security within this time-frame, points to the advancements made in recent years within this field.
本次综述的目的是确定和分类与评估面向用户的电子健康(eHealth)计划相关的关键标准概念。根据 PRISMA 声明方法，对 2000 年 1 月 1 日至 2016 年 3 月 1 日期间发表的与移动健康(mHealth)和电子健康产品相关的明确质量标准的研究进行了计算机检索。对纳入文章、综述文章和灰色文献（例如书籍、网站）的参考文献进行了检索，以获取更多来源。由第一作者领导的九位专家组成的团队聚集在一起，支持这些标准的分类。使用归纳主题分析提取、分组和组织确定的标准。本次综述共纳入 84 项来源，来自 26 个不同国家。该团队共提取了 454 项标准，分为 11 个质量领域、58 个标准概念和 134 个概念子组。质量领域包括：可用性、视觉设计、用户参与、内容、行为改变/说服设计、社会存在的影响、治疗联盟、分类、可信度/问责制以及隐私/安全性。研究结果表明，全球各地的作者在评估面向用户的电子健康产品时，对关键标准概念达成了共识。在本次综述时间范围内（2008 年至 2016 年），新发表的标准比例较高，特别是在这段时间内与说服设计、治疗联盟和隐私/安全性相关的标准比例较高，这表明近年来该领域取得了进展。
