Fleury Marie-Josée, Grenier Guy, Bamvita Jean-Marie, Chiocchio François
Department of Psychiatry, McGill University, Montreal, QC, Canada.
Douglas Mental Health University Institute Research Centre, Montreal, QC, Canada.
SAGE Open Med. 2017 Jul 11;5:2050312117719093. doi: 10.1177/2050312117719093. eCollection 2017.
This study investigates work performance among 79 mental health teams in Quebec (Canada). We hypothesized that work performance was positively associated with the use of standardized clinical tools and clinical approaches, integration strategies, "clan culture," and mental health funding per capita.
Work performance was measured using an adapted version of the Work Role Questionnaire. Variables were organized into four key areas: (1) team attributes, (2) organizational culture, (3) inter-organizational interactions, and (4) external environment.
Work performance was associated with two types of organizational culture (clan and hierarchy) and with two team attributes (use of standardized clinical tools and approaches).
This study was innovative in identifying associations between work performance and best practices, justifying their implementation. Recommendations are provided to develop organizational cultures promoting a greater focus on the external environment and integration strategies that strengthen external focus, service effectiveness, and innovation.
本研究调查了加拿大魁北克省79个心理健康团队的工作绩效。我们假设工作绩效与标准化临床工具和临床方法的使用、整合策略、“家族文化”以及人均心理健康资金呈正相关。
使用工作角色问卷的改编版来衡量工作绩效。变量被组织成四个关键领域：（1）团队属性，（2）组织文化，（3）组织间互动，以及（4）外部环境。
工作绩效与两种组织文化（家族式和层级式）以及两种团队属性（标准化临床工具和方法的使用）相关。
本研究在确定工作绩效与最佳实践之间的关联并证明其实施合理性方面具有创新性。提供了相关建议，以发展更注重外部环境的组织文化以及加强外部关注、服务有效性和创新的整合策略。
