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南非林波波省韦姆贝区助产士对分娩记录图使用情况的审核与反馈的看法。

The perceptions of midwives regarding audit and feedback on the use of the partogram at Vhembe District of Limpopo Province, South Africa.

作者信息

Lumadi Thanyani G

机构信息

Department of Health Studies, University of South Africa.

出版信息

Curationis. 2017 Aug 31;40(1):e1-e6. doi: 10.4102/curationis.v40i1.1770.

Abstract

BACKGROUND

Audit and feedback is regarded as the cornerstone of clinical teaching to guarantee good practice and to correct poor performance. Feedback given to health professionals assists in narrowing the gap between the actual and the desired information. The findings of the research study on perceptions of midwives on audit and feedback highlighted aspects that needed improvement to address challenges on the use and documentation of the partogram.

OBJECTIVES

The objectives of this article were to explore and describe the perceptions of midwives on auditing of the partogram by health professionals and to explore and describe the perceptions of midwives on the feedback that was given after audit was done.

METHOD

A qualitative, exploratory and descriptive study was conducted to answer the two research objectives. Semi-structured face-to-face interviews were conducted with 17 midwives who were working in the labour wards of three hospitals. Eight steps of qualitative data analysis as indicated by Tesch were used to analyse the data.

RESULTS

The findings revealed that auditing and feedback is sometimes done by midwives themselves, midwives' managers and district managers. Audit is done monthly or on a daily basis and sometimes inconsistently because of shortage of staff. Challenges indicated were lack of knowledge on the use of the partogram and lack of encouragement and praise when documentation was done correctly and that emphasis was mostly placed on negative aspects.

CONCLUSION

The findings revealed that auditing and feedback and in-service education is done at the three hospitals, although challenges such as inconsistency in auditing because of shortage of staff, lack of knowledge on partogram use and on principles of giving feedback were highlighted.

摘要

背景

审核与反馈被视为临床教学的基石,以确保良好的实践并纠正不良表现。向卫生专业人员提供的反馈有助于缩小实际信息与期望信息之间的差距。一项关于助产士对审核与反馈看法的研究结果突出了需要改进的方面,以应对产程图使用和记录方面的挑战。

目的

本文的目的是探讨和描述助产士对卫生专业人员审核产程图的看法,并探讨和描述助产士对审核后所给予反馈的看法。

方法

进行了一项定性、探索性和描述性研究,以回答这两个研究目标。对在三家医院产房工作的17名助产士进行了半结构化面对面访谈。采用特施所指出的定性数据分析的八个步骤来分析数据。

结果

研究结果显示,审核和反馈有时由助产士自己、助产士管理人员和地区管理人员进行。审核每月或每天进行,有时由于人员短缺而不一致。指出的挑战包括对产程图使用缺乏了解,以及在正确记录时缺乏鼓励和表扬,而且重点大多放在负面方面。

结论

研究结果显示,三家医院都进行了审核、反馈和在职教育,尽管突出了一些挑战,如由于人员短缺导致审核不一致、对产程图使用缺乏了解以及对反馈原则缺乏了解。

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Critical factors about feedback: 'They told me what I did wrong; but didn't give me any feedback'.
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