Sam Cenita James, Arunachalam Pavai A, Manivasagan Sivamani, Surya T
Department of Pediatric Surgery, PSG Institute of Medical Sciences and Research, Coimbatore, Tamil Nadu, India.
Department of Community Medicine, PSG Institute of Medical Sciences and Research, Coimbatore, Tamil Nadu, India.
J Indian Assoc Pediatr Surg. 2017 Oct-Dec;22(4):226-231. doi: 10.4103/jiaps.JIAPS_212_16.
The objective is to assess the level of parental satisfaction of pediatric day-care surgery and its different determinants.
This is a descriptive study performed in a tertiary care hospital in India among parents of pediatric day-care surgery patients from June 2013 to March 2015. The core questionnaire for the assessment of patient satisfaction for general day care (COPS-D) was used. Variables related to surgery, overall satisfaction, one open-ended question, and socio-demographic data were also collected. Calculated sample size was 121.
The mean and standard deviation of parental satisfaction were estimated in eight domains of day care (COPS-D) using Likert scale 1-5. Preadmission visit had a mean of 4.63 (0.52), day of surgery 4.65 (0.58), operating room 4.76 (0.51), nursing care 4.46 (0.79), medical care 4.89 (0.48), information 4.51 (0.68), autonomy 4.64 (0.56), and discharge 4.50 (0.72). In elder children, there was less satisfaction on the information and discharge domains. Overall satisfaction was good in 88% of patients and was less than satisfactory when they had significant pain.
Perception of quality of pediatric day-care surgery was assessed with a questionnaire and was found to be good. Variables related to surgery such as pain may be included in the questionnaire for assessing satisfaction in the day-care surgery.
评估小儿日间手术家长的满意度水平及其不同的影响因素。
这是一项描述性研究，于2013年6月至2015年3月在印度一家三级护理医院对小儿日间手术患者的家长进行。使用了评估一般日间护理患者满意度的核心问卷（COPS-D）。还收集了与手术、总体满意度、一个开放式问题以及社会人口统计学数据相关的变量。计算得出的样本量为121。
使用1-5李克特量表在日间护理的八个领域（COPS-D）中估计家长满意度的均值和标准差。入院前访视的均值为4.63（0.52），手术日为4.65（0.58），手术室为4.76（0.51），护理为4.46（0.79），医疗为4.89（0.48），信息为4.51（0.68），自主权为4.64（0.56），出院为4.50（0.72）。年龄较大的儿童在信息和出院领域的满意度较低。88%的患者总体满意度良好，当他们有明显疼痛时满意度低于满意水平。
通过问卷评估了小儿日间手术的质量感知，发现结果良好。与手术相关的变量如疼痛可纳入问卷以评估日间手术的满意度。
