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养老院员工焦虑的社会心理预测因素。

Psychosocial Predictors of Anxiety in Nursing Home Staff.

机构信息

a Biological and Health Psychology Department , Universidad Autónoma de Madrid , Madrid , Spain.

b Psychology Department , Universidad Rey Juan Carlos de Madrid , Madrid , Spain.

出版信息

Clin Gerontol. 2018 Jul-Sep;41(4):282-292. doi: 10.1080/07317115.2017.1370056. Epub 2017 Oct 9.

Abstract

OBJECTIVES

Although research shows that nursing home staff experience significant levels of stress and burnout, studies analyzing the relationship of psychosocial variables on their feelings of anxiety are scarce. This study aims to analyze the relationship between psychosocial variables and levels of anxiety among staff.

METHOD

Participants were 101 nursing home professionals. In addition to anxiety, socio-demographic variables, depersonalization, burden, relationship with families of the residents, and guilt about the care offered to the residents were assessed. A hierarchical regression analysis was carried out to analyze the contribution of the assessed variables to staff anxiety levels.

RESULTS

The obtained model explained 57% of the variance in anxious symptomatology. Guilt about the care offered and poor quality of the relationship with residents' family were associated with anxiety. Further, working at nursing homes where the staff report higher levels of anxiety symptoms, the presence of depersonalization and burden were also associated with anxiety.

CONCLUSION

The findings suggest that in addition to work-related variables (burden and burnout), problems with family members and guilt about the care offered are relevant variables for understanding staff's anxious symptomatology.

CLINICAL IMPLICATIONS

Interventions that address issues of guilt about the quality of care, and problematic relationships with family members of residents, may have potential to reduce staff anxiety and promote their well-being.

摘要

目的

尽管研究表明养老院工作人员承受着相当大的压力和倦怠,但分析心理社会变量对其焦虑感影响的研究却很少。本研究旨在分析心理社会变量与工作人员焦虑水平之间的关系。

方法

参与者为 101 名养老院专业人员。除了焦虑外,还评估了人口统计学变量、去人性化、负担、与居民家属的关系以及对提供给居民的护理的内疚感。进行了分层回归分析,以分析评估变量对员工焦虑水平的贡献。

结果

得到的模型解释了焦虑症状变异的 57%。对护理的内疚感和与居民家属关系质量差与焦虑有关。此外,在报告员工焦虑症状水平较高的养老院工作,存在去人性化和负担也与焦虑有关。

结论

研究结果表明,除了与工作相关的变量(负担和倦怠)外,与居民家属的问题和对护理的内疚感也是理解员工焦虑症状的相关变量。

临床意义

解决对护理质量的内疚感和与居民家属关系问题的干预措施,可能有助于降低员工的焦虑感并促进他们的幸福感。

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