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当在医疗保健战略规划过程中,低效率被视为包容性的代价时,领导者应该怎么做?

What Should Leaders Do When Inefficiency Is Perceived as a Cost of Inclusivity in Strategic Planning Processes in Health Care?

作者信息

Kochar Aveena, Chisty Alia

机构信息

An assistant professor of medicine, specializing in hospital medicine, at the Icahn School of Medicine at Mount Sinai in New York City.

An assistant professor of medicine at the Lewis Katz School of Medicine at Temple University in Philadelphia, and an associate program director for the Temple Internal Medicine Residency Program.

出版信息

AMA J Ethics. 2017 Nov 1;19(11):1081-1087. doi: 10.1001/journalofethics.2017.19.11.ecas2-1711.

DOI:10.1001/journalofethics.2017.19.11.ecas2-1711
PMID:29168679
Abstract

During the development of new health care policies, quality improvement teams can face the challenge of weighing differing opinions within the group that can hinder progress. It is essential in such cases to refer to the four keys principles of quality improvement (QI) as a guide to enhance group cooperation and promote development of the mutual objective. Co-production is a model that emphasizes the participation of the patient-a service receiver-in the production of services being rendered by the health care professional. By putting into practice the QI principles and using the model of co-production, quality improvement teams can improve efficiency of health systems and clinical outcomes.

摘要

在制定新的医疗保健政策过程中,质量改进团队可能会面临权衡团队内部不同意见的挑战,而这可能会阻碍进展。在这种情况下,将质量改进(QI)的四项关键原则作为指南以加强团队合作并促进共同目标的实现至关重要。共同生产是一种强调患者(服务接受者)参与医疗保健专业人员所提供服务生产的模式。通过践行QI原则并运用共同生产模式,质量改进团队可以提高卫生系统的效率和临床结果。

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